Ict expert.
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Diagnosing network or system problems.
Troubleshooting broadcast systems like Myriad, Zimbra, Aruti, and Adobe Audition.
Regular machine cleanup (dust blowing, hardware checks).
Updating or installing essential software.
Rebooting routers/switches or diagnosing connection issues in studios.
Creating or updating user profiles and permissions.
Ensuring functionality of editing suites, newsroom computers, and recording studio equipment.
Verifying that automated backups are functioning correctly.
Providing support during live broadcasts or presentations.
Logging IT incidents and resolutions for future reference.
A dedicated and solutions-oriented ICT expert with hands-on experience in technical support, system administration, and broadcast IT operations. Proven ability to troubleshoot hardware/software issues, manage network connectivity, and maintain broadcasting systems in high-demand environments. Skilled in installing and configuring operating systems, resetting enterprise email and HR system passwords, managing data backups, and supporting live media operations.
Strong communication and problem-solving skills, with a consistent track record of ensuring smooth digital and studio workflows.
Completed secondary education at St.
School in Matungu Sub-County, where I developed a strong foundation in sciences and technology. Actively engaged in computer studies and practical ICT tasks, which sparked a deep interest in the tech field. Participated in academic projects and digital literacy programs that enhanced my understanding of information systems, networking, and basic programming. This background laid the groundwork for pursuing further training and hands-on experience in ICT support and system management.
I joined Great lakes university of kisumu on 5th,september 2022 in the field of information technology currently in session expecting to graduate on december 2025.
During my campus life i've developed a strong ability /knowledge in networking,web development,graphic design,firmware concept(hardware and software),Data entry and annalysis and AI/cloud computing.
