Colleta Mwangangi

Results-driven Sales and Customer Engagement professional with over 10 years of experience across diaspora sales, real estate, FMCG, retail management, and corporate environments. Proven ability to generate, nurture, and convert high-value leads, manage international client portfolios, and drive revenue growth through consultative, data-driven sales strategies.

Diaspora Sales Associate - Tatu City Limited

(2025-07)

• Generated and converted diaspora leads through structured outbound telesales campaigns.
• Engaged clients across USA, UK, Canada, Australia, and other international markets.
• Conducted virtual sales presentations, managed follow-ups, and progressed deals through the pipeline.
• Maintained CRM accuracy, forecasting, and reporting.
• Coordinated site visits, documentation, and internal stakeholders to support deal closure.
• Built long-term client relationships to drive repeat business and referrals.

Tele sales Executive - Kayness Homes

(2022-10 - 2025-02)

• Converted inbound and outbound property leads into successful residential sales.
• Advised clients on pricing, financing, and investment potential.
• Conducted property viewings and negotiated offers.
• Coordinated inspections, valuations, and legal documentation.
• Developed digital marketing materials to increase lead generation.

Sales Support Executive - Magnolia Solutions

(2021-04 - 2022-08)

• Managed sales leads, updated CRM records, and tracked sales pipelines.
• Prepared weekly and monthly sales performance reports.
• Delivered online product demonstrations and handled customer inquiries.
• Prepared quotations and supported deal conversion.

Store Manager - Odells Luxury Traders

(2020-02 - 2021-03)

• Managed daily retail operations, staff supervision, and inventory control.
• Built strong customer relationships and improved customer retention.
• Oversaw financial transactions and supplier coordination.
• Executed promotional campaigns to increase sales revenue.

Data Analyst - Jubilee Headquarters

(2017-01 - 2017-03)

• Collected, analyzed, and interpreted business data to support decision-making.
• Prepared analytical reports and dashboards for management.
• Ensured data accuracy and compliance with reporting standards.

Sales & Marketing Representative - Samsung – Valley Arcade

(2015-03 - 2016-12)

• Promoted products through direct customer engagement and demonstrations.
• Identified customer needs and converted interactions into sales.
• Captured consumer insights to support marketing strategies.

Sales & Marketing Representative - Unilever Kenya

(2009-12 - 2010-08)

• Supported FMCG sales through market research and client engagement.
• Prepared sales forecasts, weekly reports, and performance summaries.
• Maintained strong relationships with retail clients.

Bachelor's Degree - International Business Management - Africa Nazarene University