I am a data analyst and IT support professional, with specialized expertise in information science, skilled at leveraging data-driven insights and technical solutions to optimize operations and drive informed decision-making.
Send a job offer directly to this candidate
Driven professional with strong data analytics and IT support skills. Proficient in analyzing datasets, troubleshooting technical issues, and providing effective IT solutions. Known for excellent interpersonal abilities, assisting employees and clients with technical support, and collaborating with teams. Dedicated and punctual, committed to achieving measurable impact and enhancing satisfaction. Experienced in streamlining IT processes for non-profit organizations.
Data Analyst & IT Support at Avertis Solutions (2024-07 – Present)
Troubleshooting hardware and software issues, providing technical assistance to users, installing and configuring computer systems and applications, maintaining IT infrastructure, ensuring cybersecurity and data protection, and training users on new technologies.
Intern at Royal Media Services (2024-01 – 2024-05)
Editing and proof-reading news stories for accuracy and clarity to meet on-air standards, communicating with staff members about opportunities and events, collecting information and data for news stories, writing web articles for social platforms, and using strong interpersonal communication skills.
Library Volunteer at Moi University Library (2023-05 – 2023-09)
Check in and check out of library materials, classification and cataloging of books, search and retrieval of online resources, and binding and repair of worn-out library materials.
Service Provider at Seab Bay Communications Ltd (2021 – 2022)
Onboarding of new customers into the system, aiding in deposit and withdrawal of funds, keeping and updating customer records, and driving sales to meet set targets.
Bachelor of Science in Information Science – Moi University (2019 – 2023)
Kenya Certificate of Secondary Education – Nairobi School (2015 – 2018)
