Collins Masawa

Driven by technology, guided by professionalism and focused on creating impact.

I am an IT and digital literacy professional with experience in customer service, office support and technology-driven solutions, including my role at Text Book Centre. There, I developed strong skills in digital tools, Microsoft Office, workplace communication, problem-solving and project collaboration.

Through my work and training, including ICDL certification and ALX Professional Foundations, I have gained experience in supporting teams, managing tasks efficiently and applying technology to improve productivity and workflow. I am passionate about leveraging my technical and professional skills to deliver value and support organizational growth.

Cybersecurity Program – ALX

Gaining hands-on skills in network security, ethical hacking, digital protection, and information security management.

Applying practical knowledge to real-world scenarios and projects to build professional competency in cybersecurity.

ICDL (International Computer Driving License) Certification – Completed

Developed digital literacy, Microsoft Office proficiency, and IT skills essential for professional and office environments.