David Kinyua

I am a professional customer service representative with a background in hospitality and BPO industries. My work experience spans over 4 years across the two industries. I am highly motivated and driven to provide excellent customer service experience to ensure customer satisfaction and retention. I have an open mind and will be ready to learn any new systems and procedures that would be required.

1. Escalations desk representative-CCI Kenya (Current).
2. Front Desk Agent/Cashier/Guest Relations -Best Western Plus Westlands Hotel.(2021).
3. Front Desk Agent/Cashier/Guest Relations -Best Western Plus Meridian Hotel (2018-2021).

1.  BSc. Hospitality and Tourism Management-Kenyatta University, main campus (2014-2019).
2. Highschool Education-Nguviu Boys Highschool.