David Kiprono

I am a highly competent self-disciplined and organized IT Professional with over 10 years of experience in IT operations, IT systems Administration, virtualization, Sap S4/Hana, and technical troubleshooting with both WAN and LAN environments and good knowledge of Layer 2 and Layer 3 network infrastructure, design, and configurations. Possessing a proven ability with the day-to-day running of an IT department and its business IT systems. Extensive knowledge of monitoring and controlling data security within guidelines to ensure compliance and report on possible improvements.

Well-mannered, articulate, and able to act as a point of contact for colleagues and external.

 Cybersecurity  ICT Infrastructure Management  Active Directory &

• Microsoft 3655  Network administration  Technical Issue Resolution  VM ware Technologies and database  Effective communication and interpersonal abilities  Hardware &

• Peripheral Support  Computer systems and servers  Project management  Operating systems  Remote Support &

• Helpdesk Operations  Service-Level Agreement (SLA) Compliance  Software &

• Hardware Troubleshooting  Virtualization  Troubleshooting and diagnostics  Data Backup &

• Disaster Recovery  Helpdesk &

• User Support  IT Security &

• Compliance

Degree in computer science

CCNA AND CCNP