Customer Experience
Send a job offer directly to this candidate
Highly skilled and hardworking customer experience professional with more than 8 years’ experience in a call center environment and Omnichannel customer engagement platforms, including more than 6 years of leading dynamic teams in consistently achieving aggressive stretch goals. Led from the front and understood the importance of relationship building, accountability, and generating a high Customer satisfaction score and retention. Hired, developed, and led many team members at the highest levels.
Talented leader offering top-notch abilities in people management, interpersonal communication and administrative oversight. Successful at training and mentoring employees to promote culture of collaboration and continuous improvement.
Highly skilled and hardworking customer experience professional with more than 9 years’ experience in a call center environment and Omni channel customer engagement platforms, including more than 6 years of leading dynamic teams in consistently achieving aggressive stretch goals. Led from the front and understood the importance of relationship building, accountability, and generating a high Customer satisfaction score and retention. Hired, developed, and led many team members at the highest levels.
Talented leader offering top-notch abilities in people management, interpersonal communication and administrative oversight. Successful at training and mentoring employees to promote culture of collaboration and continuous improvement.
Bachelor Degree graduate in Humanities and social science from The University of Nairobi
