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1.Patient, attentive and flexible
2.A good listener, clear and timely communicator ,problem solver and Conflict resolution
3.Communication skills focused on understanding customer needs and developing resolutions.
4.Proven ability to grasp product knowledge to rapidly address customer questions and complaints.
5.Able to stay calm when confronted with angry customers and defuse tense situations.
6.Understanding of customer psychology to more effectively problem-solve.
7.Positive attitude, adaptability, Analytic thinker, Persuasive, Creative and analytic thinker
8.Excellent filling and tracking skills
9.Excellence knowledge of ERP system
Duties
(September 2015 – December 2020)
(July 2012 – August 2015)
Bachelor of Commerce(Business Administration option) .
Diploma in BUSINESS MANAGEMENT
Team Building and Training
Certificate in Basic Concepts of IT
Certificate in Using the Computer & Managing Files
Certificate in Ms Word, Excel, PowerPoint and Windows