Dennis Kiiru
Customer Service | Administration | German Language Professional
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About
Customer-focused multilingual professional with practical experience in front-office administration, education, translation, client relations, marketing and IT support. Fluent in English, German and Swahili, with proven ability to communicate across diverse cultural backgrounds. Recognized for excellent interpersonal skills, organization, adaptability and professionalism. Currently pursuing a Diploma in Cybersecurity while remaining enrolled in a Bachelor of German and History.
Experience
Freelance German Tutor & Cybersecurity Trainer at Self-employed (2025-08 – Present)
- Deliver personalized German instruction online.
- Prepare learning materials and monitor learner progress.
- Provide introductory cybersecurity awareness training.
Field Marketing Representative at FUHOU Traditional Chinese Medicine (2025-01 – 2025-07)
- Engaged prospective customers and explained products.
- Maintained customer records and daily activity reports.
- Represented the company professionally during field campaigns.
German Teacher & Speech Writer at Sub-County Administration Office (2024-04 – 2025-12)
- Taught German language classes and assessed learners.
- Prepared lesson plans and examinations.
- Drafted speeches and official communication for a Sub-County Administration Office.
Secretary at Riverside Secondary School (2023-01 – 2023-08)
- Managed front desk operations.
- Assisted parents, students and teachers.
- Scheduled appointments and maintained confidential records.
- Responded professionally to enquiries.
English Tutor & Computer Technician at Self-employed (2023-09 – 2024-03)
- Delivered English lessons.
- Diagnosed and resolved computer issues.
- Installed and maintained software.
Translator at Can Translators (2021-01 – 2021-12)
- Translated English–German documents.
- Proofread translations and communicated with clients.
Clerk at Nyahururu Law Courts (2016-01 – 2017-07)
- Received clients and managed court files.
- Maintained records and supported registry operations.
Education
Bachelor of German & History in German and History
Diploma in Cybersecurity in Cybersecurity
Computer Programming & Computer Operations in Computer Programming and Computer Operations
German B2 in German Language – ÖSD
German A2 in German Language – Goethe
German B1 in German Language – INLEGAS
Peer Counselling Certificate in Peer Counselling
