Don Dushime

Organized office professional knowledgeable about reception work. Smoothly manages correspondence, mail and guests to support office efficiency. Reliable under pressure in high tempo environment leveraging articulate communication skills with people of diverse backgrounds

Receptionist - 09/2021 to 05/2022

Gray’s hairstudio, Nairobi

• Met incoming customers with a professional approach and provided friendly, knowledgeable assistance.
• Answered and directed incoming calls to relevant staff members using a multi-line telephone system.
• Delivered polite, professional customer service to enhance business reputation through positive first impressions.
• Maintained a clean and orderly reception area to impress and welcome visitors.
• Captured and processed client information, entering data into online systems for wider company use.
• Welcomed guests and clients in a friendly, positive manner.
• Monitored company compliance with regulatory standards and liaised with external agencies to support audits and certifications.

Interpreter - 2022 RSC Africa, Nairobi

• Advocate on behalf of refugees
• Document all contracts and services in clients case filed and maintain case notes logs

1. MY EDUCATION BACKGROUNDS

2018-2020 TEMPLE ROAD HIGH SCHOOL.

2011-2017 HOPE INTERNATIONAL SCHOOL