Dorice Asami

I am a Health Information Management professional with over five years of experience working at the intersection of healthcare, data, and technology. My passion lies in ensuring that health data is accurate, reliable, and meaningful—because quality data drives better decisions and ultimately improves patient outcomes.

Throughout my career, I have worked extensively with DHIS2, KHIS, and HMIS platforms, supporting healthcare organizations in maintaining data integrity, strengthening reporting systems, and improving overall data quality. Currently, I serve as an HMIS Quality Assurance Officer at Smart Applications Ltd, where I test digital health solutions, conduct data quality audits, and support the successful implementation of health information systems.

I bring a strong blend of technical and analytical skills, with hands-on experience in Excel, Power BI, SQL, and health informatics standards including ICD-10, ICD-11, and SNOMED CT. I enjoy solving complex data challenges, identifying opportunities for improvement, and helping teams make informed decisions through accurate and actionable insights.

Beyond technical expertise, I am known for being detail-oriented, dependable, and easy to work with. I value clear communication, continuous learning, and effective collaboration across diverse teams and time zones.

I am currently open to remote opportunities where I can contribute my experience in health information management, data quality assurance, digital health systems, and data analytics while continuing to grow professionally and create meaningful impact.

HMIS Quality Assurance Officer at Smart Applications Ltd (2025-04 – Present)

• Handled documentation and version control for Standard Operating Procedures across all departmental systems and workflows.
• Prepared and distributed periodic audit, compliance, and performance reports to internal and external stakeholders.
• Organized and facilitated SLA review meetings with developers and system owners, tracking timelines and outstanding action items.
• Coordinated communication between project managers, implementation teams, and clients throughout system rollouts and transitions.
• Carried out data quality checks on migrated datasets and resolved discrepancies before go-live.
• Ran end-user training sessions and provided hands-on support during product upgrades and patch releases.
• Identified performance gaps in systems and workflows and compiled structured recommendations for management review.
• Converted and formatted datasets to align with Smart Health+ HMIS data models and standards.

Medical Data Officer at Smart Applications Ltd (2023-07 – 2025-03)

• Kept clinical data records accurate and complete across multiple digital health platforms.
• Wrote technical reports and system documentation used by management to support planning and decision-making.
• Monitored data compliance, flagged inconsistencies, and followed through on corrective actions.
• Applied clinical coding standards including ICD-10/11, CPT, and SNOMED to ensure structured, usable data.
• Ran dataset comparisons and analyses to support ongoing quality improvement work.
• Upheld data confidentiality and privacy policies across all systems and processes.

Senior Health Records and Information Officer at Eagle Health and Clinic Services, Kangemi (2021-01 – 2023-07)

• Managed patient records across both electronic and paper-based systems, handling all files in line with strict confidentiality requirements.
• Oversaw DHIS2 data entry and compiled monthly performance reports for management and regulatory reporting.
• Built and rolled out records management policies and procedures that improved how the team filed and retrieved information.
• Answered patient queries, handled scheduling, and managed appointment communications on a daily basis.
• Produced workload analysis reports tracking key metrics such as average length of stay and bed occupancy rates.

Data Entry Volunteer at DREAMS Project (2019-11 – 2020-03)

• Enrolled new clients into the system and carried out data transfers accurately and on schedule.
• Cleaned and analyzed data using SPSS to support reporting consistency and accuracy.

BSc. in Health Records and Information Management – Jomo Kenyatta University of Agriculture and Technology (2015 – 2019)

Kenya Certificate of Secondary Education – Moi Girls High School, Kamusinga (2011 – 2014)