Dorothy Okwasi

Early-career professional with experience in Human Resource administration, client relations and office coordination within structured corporate environments. Developed strong capability in records management, recruitment support, documentation control and customer communication through hands-on exposure to HR and financial service operations. Demonstrated reliability in maintaining accurate records, supporting staff and clients and ensuring compliance with organisational procedures in fast-paced settings.

Seeking to apply expertise in administrative support, client communication and documentation management to an entry-level role requiring proven success in service coordination and operational efficiency.

Human Resource Attaché - East African Portland Cement PLC - Athi River, Nairobi

(2023-11 - 2024-01)

• Maintained and updated 150+ employee personnel files, ensuring full compliance with organisational documentation standards
• Assisted recruitment coordination for 10+ open positions through preparation of candidate documentation and interview scheduling
• Updated HR databases supporting accurate tracking of employee information and regulatory reporting requirements
• Responded to 20+ employee inquiries weekly, improving administrative response time and staff service delivery
• Facilitated employee welfare documentation supporting benefits processing and personnel record management
• Conducted routine file audits, improving documentation completeness and reducing record discrepancies
• Collaborated with HR staff using structured documentation workflows to maintain organised personnel systems

Diploma - Human Resource Management - Kenya Institute of Management (2023)

Certificate - Business Management - Kenya Institute of Management (2023)