Jackline Njoka

A detailed-oriented, organized Human Resource Professional with over two years' experience supporting HR teams in recruitment and on boarding, employee records management, payroll and employee relations, training and development. Adept at performing administrative tasks, ensuring compliance with policies, handling sensitive information and skilled in HRIS systems and Microsoft office.

Human Resource Officer - Taka Taka Solutions

(2026-02 - 2026-06)

• Managed end-to-end recruitment and selection processes, including job posting, screening, interviewing, and onboarding new employees
• Maintained and updated employee records and HR databases in compliance with organizational policies
• Administered payroll and employee benefits, ensuring accuracy and compliance with statutory requirements
• Coordinated employee onboarding, induction, and exit processes
• Handled employee relations issues, including grievances, disciplinary actions, and conflict resolution
• Supported performance management processes, including appraisals and staff evaluations
• Implemented and monitored HR policies and procedures in line with labor laws
• Organized and facilitated training and development programs to enhance staff performance
• Prepared HR reports (attendance, leave, turnover, and compliance reports) for management decision-making
• Ensured PPE issuance and maintenance to all the staff
• Ensured compliance with labor laws, health & safety regulations, and company policies
• Managed leave administration and attendance tracking systems
• Provided HR support to management and staff on various human resource matters

Human Resource Assistant - Centrofood Industry Limited

(2025-05 - 2026-01)

• Recruitment and onboarding process, including job postings, interview scheduling, and new hire documentation
• Maintaining and updating employee records in the HR system to ensure accuracy and compliance with company policies
• Processing payroll and ensuring timely and accurate compensation
• Coordinate employee benefits, leave management, and performance appraisal processes
• Handle routine HR inquiries and provide support to employees on HR-related matters
• Preparation of HR reports, including attendance, leave records, and training logs
• Ensuring adherence to company policies, procedures, and compliance with labor laws and regulations
• Organizing and scheduling training sessions, workshops, and employee events
• Supporting employee relations activities by addressing employee concerns and escalating issues to the HR Manager as needed
• Promoting a positive workplace culture and staff wellbeing
• Maintaining a safe, healthy, and positive work environment by ensuring that health and safety guidelines are followed
• Performance management through appraisals and training needs identification from the appraisals

HR assistant – Kenya Nut Company – Nando farm - Kenya Nut Company Limited

(2022-03 - 2024-06)

• Assisted with recruitment effort, including posting job advertisements, screening resumes and scheduling interviews
• Prepared and maintained employee records, personal data, job history, performance information ensuring they are up to date
• Payroll processing by collecting and verifying employee data, timesheet and attendance records
• Supported in conflict resolution process and organizing staff welfare activities
• Coordinated new employee on boarding process; preparing offer letters, contracts letter, ensuring a smooth transition and orientation
• Served as point of contact for employee's inquiries regarding company policies, benefit and HR procedures
• Identifying training needs and arranging internal and external training sessions of employees
• Provided administrative support to the HR manager in preparing reports and memos

Warehouse, Logistics and Sales Coordinator - Kenya Nut Company Limited

(2019-07 - 2022-02)

• Invoicing the customers
• Receiving finished products from the Kernel and the value addition departments
• Weighing and receiving raw materials from the suppliers
• Issuing out items in the ERP system
• Ensuring training and adherence to the Iso 9001:2015 system
• Managing all the incoming and outgoing merchandise of the company
• Preparing outgoing shipment as per the schedule
• Organizing items in the routine place according to the warehouse terms
• Inspecting the stocks and reporting about the damaged products
• Maintaining inventory stocks as well as shipment records
• Ensuring stocks items are arranged in a systematic way

Bachelor of Business Management - Human Resource option - Mt Kenya University (2024 - 2026)

Certified Human Resource Professional - CHRP – K - Mount Kenya University (2023 - 2023)

Diploma - marketing management - Nyeri Technical Training Institute (2011 - 2011)