Duke Maranga

To stretch my abilities, tackle complex challenges, generate ideas, and be a focused worker so as to move the company forward. I am an energetic, ambitious person who has developed a mature and responsible approach to any task that I undertake, or situational I am presented with.

Gaming Supervisor at Brand Delight at Buffalomall (Present)

• Monitoring gaming activities to ensure fairness and compliance with rules and regulations.
• Handling customer complaints and resolving disputes professionally.
• Ensuring gaming equipment is functioning properly before service.
• Preventing fraud, theft, and suspicious activities.

Cashier // Documentation and Filing Duties at Labelle In (2026-01 – 2026-07)

• Received cash, PDQ, mobile money correctly.
• Issuing receipts and maintaining accurate payment records.
• Balancing the cash drawer at the end of each shift.
• Reporting any cash shortages, overages, or suspicious transactions.
• Providing courteous customer service and answering inquiries.
• Organizing and maintaining physical files.
• Filing invoices, receipts, payment vouchers, and financial documents.
• Ensuring confidential documents are stored securely.
• Assisting with audits by proving to company policies.

Sales Agent at Platinum Credit Limited (2025-07 – 2025-12)

• Identifying and recruiting potential clients who need logbook loans.
• Marketing the bank's loan products and explaining their features, benefits, interest rates, and payment terms to clients.
• Collecting and verifying required documents, including vehicle logbooks, identification documents, proof of income, and bank statements.
• Submitting complete loan applications to the credit department for approval.

Certificate in Nursing Assistant & ICT – Upper hill College (2025-01 – 2025-07)

Kenya Certificate of Secondary Education in KCSE – Mokwerero Secondary School (2020 – 2024)

Kenya Certificate of Primary Education in KCPE – G.K Prison Primary School (2013 – 2019)