Receptionist and Cashier
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I hold a Bachelor of Commerce degree with a Banking and Finance option from Chuka University, and I bring hands-on experience in cash handling, transaction reconciliation, mobile money services, and customer relationship management gained across front-office, mobile money agency, and Sacco settings. I have consistently demonstrated accuracy under pressure, sound judgment in handling money and records, and a genuine commitment to customer satisfaction.
Receptionist and Cashier - Magunas Teketeke Supermarket
Process high volumes of cash, card, and digital payments daily, reconcile the till at the close of each shift, and serve as the first point of contact for customers, ensuring accuracy and strong service standards.
Agent - M-Pesa and Equity Bank
Managed daily transaction logs, balanced cash and float positions, and resolved customer account issues while adhering to banking compliance standards.
Industrial Attachment - Amica Savings and Credit Sacco
Supported loan documentation processing, daily cash handling, and the preparation of monthly financial reports and reconciliations, gaining direct exposure to Sacco operations and compliance procedures.
Retail Clothing Business Owner - Self-employed
Successfully founded and ran an independent retail clothing business, which sharpened skills in financial management, budgeting, and building strong customer and supplier relationships.
Bachelor of Commerce - Banking and Finance - Chuka University
