Bella Wambo

Dedicated and hardworking individual with two years experience in reception and customer interaction. Experienced in handling clients, managing front office duties and working in fast paced environments. Committed to professionalism, team work and delivering excellent service.

RECEPTIONIST at THE GREAT QUEEN ELIZABETH MEDICAL AND DIAGNOSTIC CENTRE (2023-06 – 2025-08)

• Ensured overall cleanliness in the clinic and maintained a welcoming environment
• Received and welcomed clients to the clinic.
• Scheduled appointments and managed incoming calls.
• Addressed clients inquires
• Recorded client information accurately in computer systems
• Handled clients prescriptions and coordinated with nurses to provide comprehensive care
• Monitored stock levels and managed inventory
• Handled clinic accounting
• Ensured confidentiality and compliance with healthcare regulations

PEER MENTOR AND NUTRITIONIST at CONSOLATA MATHARI HOSPITAL, C.C.C DEPARTMENT (2022-10 – 2023-04)

• Organized and facilitated health talks and workshops within C.C.C department
• Counseled clients on healthy lifestyles
• Provided one on one group mentorship to patients hence offering psychosocial support and adherence to treatment
• Mentored and educated new peer educators
• Conducted home visits for a good client follow up
• Conducted projects such as making detergents to provide new skills to the youths

Certificate in Nutrition and dietetics – P.C.E.A Tumutumu College (2019-05 – 2021-12)

Kenya Certificate of Secondary Education – Gataragwa Girls High school (2015-02 – 2018-11)

Kenya certificate of Primary Education – St Antony Academy (2009-03 – 2014-11)