Edith Khayeri

Detail-oriented and highly organized Human Resource graduate with a Bachelor's degree in Business Management (Human Resource Management) and practical experience in HR administration, recruitment support, employee records management, and customer service. Skilled in maintaining confidential records, coordinating administrative processes, supporting onboarding and recruitment activities, and using Microsoft Office to manage documentation and reports. A quick learner with excellent communication, interpersonal, and problem-solving skills, committed to supporting organizational goals while fostering a positive and efficient workplace.

Human Resource Management and Development Officer Intern at Office of the Deputy County Commissioner, Mumias Sub-County (2024-03 – 2024-09)

• Maintained accurate employee records and HR documentation while ensuring confidentiality of personnel information.
• Supported recruitment activities, onboarding processes, and day-to-day HR administrative operations.
• Organized and maintained both physical and electronic filing systems for efficient record management.
• Coordinated meetings, tracked employee attendance, and prepared HR reports and administrative documents.
• Facilitated effective communication between management and employees regarding HR-related matters.
• Assisted in implementing efficient administrative processes to support smooth HR operations.

Customer Service & Admin Assistant at C.TRIMM GENERAL SUPPLIES (2023-01 – 2025-02)

• Managed customer inquiries through phone calls, walk-ins, and follow-ups while providing professional and timely support.
• Performed administrative duties, including filing, record management, document preparation, and accurate data entry.
• Processed payments, prepared invoices, maintained daily reports, and resolved customer issues with accuracy and attention to detail.
• Coordinated schedules and facilitated effective communication across departments to support daily operations.
• Maintained inventory records and assisted with stock management and reporting.
• Resolved customer concerns promptly, contributing to improved customer satisfaction and service delivery.
• Supported online customer communication and other administrative and operational tasks as required.
• Consistently achieved monthly operational and customer service targets.

Bachelor of Business Management in Human Resource Management Specialization – Moi University (2021-09 – 2025-12)

Practical HR Skills Training in HR Administration – Corporate staffing services (2025-10 – 2025-11)