Edna Mumbi

I am a professional and we'll trained customer service representative with excellent customer service skills, negotiation skills, listening skills, communication skills,opera system skills, Microsoft excel skills, Microsoft word skills and google spreadsheet skills. My 3 years experience as a front office agent in the hotel industry has impacted an additional skill of handling guest requests and complains accurately.

I am currently working at Lukenya Getaway hotel as a front office agent, have experience in house keeping and food and beverage.

Pursued a diploma in hotel management at cooperative university of Kenya