Customer care in shipping and logistics
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I have 10 years experience in shipping and logistics industries. I have meet and interacted with different people both locally and globally , these has enabled me to handle customers requests with understanding during our regular communication.I ensure customers satisfaction by delivering correct and actual information at need .I have a very high typing speed as I used to interact with more the 80 customer on daily bases.My goal is to make any customer feel satisfied and welcomed for mutual relationship and business development.
Am able to implement innovative strategies.
Am efficient and able to give correct and actual information.
Manage day to day operations
Negotiate rates on behalf of importer and exporter.
Advise clients required cargo clearance documents.
Develop key relationship between client and the company
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