Elvis Charo

Reception | Customer Service | Office Administration Assistant

Talent

Ukunda, KwaleMember since May 6, 2026

Customer service and front-desk communicationProfessional verbal and written communicationAccurate record keeping, data entry and documentationMicrosoft WordReport preparation and information presentationOffice organisation, filing and task coordinationTeamwork and stakeholder engagementProblem solving, time management and attention to detail

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About

Organised and service-focused graduate with practical experience supporting public-sector research and field programmes at KENTTEC and KALRO, and teaching at secondary-school level. Skilled in welcoming and communicating with diverse people, maintaining accurate records, preparing reports, coordinating activities, and using Microsoft Word, Excel and PowerPoint. Brings a professional, dependable and customer-focused approach suited to reception, customer service, office administration and other entry-level roles.

Experience

Public Service Commission Intern - Kenya Tsetse and Trypanosomiasis Eradication Council (KENTTEC) - Nairobi

(2024-04 - 2025-04)

Maintained accurate field records, GPS documentation and activity reports, demonstrating strong attention to detail and dependable information handling.
Supported public-awareness and community engagement activities, communicating clearly and professionally with local communities and technical teams.
Assisted with analysing and presenting research findings, strengthening report preparation, Microsoft Office and information-sharing skills.
Worked collaboratively across multidisciplinary teams while coordinating field activities and responding to changing priorities.

Research Assistant Intern - KALRO - National Sericulture Research Centre (NSRC) - Thika

(2019-05 - 2019-07)

Collected, organised and analysed research data and maintained accurate records for environmental and agricultural research activities.
Prepared technical reports and supported stakeholder communication, building clear written communication and document-management skills.
Contributed reliably to team-based monitoring assignments and field interactions with community stakeholders.

BoM Teacher - Jimba Secondary School

(2015-05 - 2015-08)

Provided instruction and support to students, applying patience, active listening and clear communication in a busy people-facing setting.
Organised learning activities and maintained positive relationships with students, staff and parents.
Developed strong presentation, mentoring, planning and problem-solving skills transferable to customer-facing and administrative roles.