Eric Smith

Dedicated and customer-focused Barista with experience in coffee preparation, espresso extraction, milk steaming, latte art, cash handling, customer service, and maintaining high standards of hygiene and cleanliness. Skilled in working in fast-paced environments while delivering quality beverages and excellent customer experiences. Reliable, adaptable, hardworking, and eager to learn and develop professionally within the hospitality and coffee industry.

Barista Assistant at Supreme Coffee House-Narok (2025-05 – Present)

• Prepare and serve a variety of coffee and other beverages according to established quality standards.
• Operate espresso machines and other coffee equipment safely and efficiently.
• Perform espresso extraction, milk steaming, and latte art.
• Take customer orders and provide friendly, professional customer service.
• Handle cash and process customer payments accurately.
• Maintain a clean, organized, and hygienic coffee station in compliance with food safety standards.
• Assist customers with beverage selections and respond to their inquiries and requests.
• Ensure consistent quality, presentation, and timely service in a fast-paced environment.
• Work collaboratively with team members to ensure smooth daily operations.

Front Desk/Administrative Assistant at IDEAL SECURITY COMPANY (2024-10 – 2025-06)

• Welcomed and assisted visitors and clients professionally.
• Managed appointment schedules and maintained the reception area.
• Received and delivered messages accurately.
• Handled general customer and visitor inquiries.
• Supported basic bookkeeping and administrative duties.
• Maintained a professional and organized front desk environment.
• Assisted with general security and safety procedures within the premises.

Food Vendor at FAST FOOD OUTLET (2022-05 – 2024-03)

• Prepared and served food according to customer requirements.
• Ensured freshness and quality of food ingredients and products.
• Processed cash transactions and provided accurate change.
• Maintained a clean and organized work area in line with health and safety regulations.
• Restocked food and beverage items as required.
• Followed food safety and hygiene standards at all times.
• Provided friendly and efficient customer service.

Certificate in Barista and Mixologist – Jowam Coffee Training Institute (2025)