
Erick Ololah
IT Support officer
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About
Resilient and fast learner with strong honesty. Eager to gain industry experience in project management, accounting & financial management, public policy analysis, fintech, and business data analytics. Currently employed as IT Support Technician at Anglican Church of Kenya, supporting efficient church operations. Trains others in computer basics and digital skills. Passionate about creating value and driving positive change through data-driven insights.
Experience
IT Support officer at Anglican Church of Kenya St. Luke’s Church (2023-01 – Present)
- Executed digital skills training to over 200 learners last year.
- Collaborated with departments and teams to prepare and compile reports for high level meetings.
- Executing procurement, installation, configuration and maintenance of 25 computer systems and other tech equipment used in the church office and compound.
- Keeping a good relationship with clients and service providers by communicating and addressing issues related to billing, payments and any other administrative issue.
- Collaborated with the media team to deliver church services on youtube channel with over 2900 subscribers and with over 1000 weekly views on average.
- Collaborated with the accountant to process staff payrolls, updating financial data in the system and preparing weekly financial report presentations.
- Maintaining a good record of computer systems and other tech equipment within the church compound and performing other IT duties.
- Executed mentorship programs where 8 youth members have successfully completed training on basic IT support.
IT Technician at Anglican Church of Kenya St. Luke’s Church (2015-01 – 2022-12)
- Created annual IT departments reports and budgets and presented this to a high level meeting with stakeholders.
- Led the Computer College where over 1500 students have been trained with different digital skills such as; Microsoft Office, Google workspace, Creative tech among others.
- Collaborated with Mwananchi Group(Zuku), Safaricom and Liquid Telkom-Kenya to achieve 100% high quality internet connection for the church computer systems enhancing seamless livestreaming and improving office operations.
- Implemented digital payment methods, reducing financial loss by 60%.
Digital Marketer at Freelancer (2014-10 – 2014-03)
- Executed advertisement of e-books on OLX-Kenya platform that attracted over 200 people on a daily basis increasing monthly sales by 15%.
- Collaborated with peers to train and address customers issues on how to use the e-books.
Education
Data Analytics and AI Career Essentials – ALX Africa (2026-01 – 2026-09)
BCOM in Finance Major – University of Nairobi (2018-09 – 2022-12)
Diploma in Web Development – Institute of Advanced Technology (2016-01 – 2017-04)
Computer Packages and Diploma in IT – St. Teresa’s IT Center (2012-01 – 2013-05)