Esther Matagaro
Customer service representative
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About
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Experience
PERSONAL PROFILE
I am a skilled retention specialist with focus on quality customer experience and revenue generation, an enthusiast on performance management, planning and relationship management. I have outstanding business acumen and superior customer management skill with ability to work independently and as a team. I am able to develop tactical strategies geared towards improving revenue streams through client retention and acquisition therefore minimizing churn.
Being an ICT graduate I have a clear understanding of the lifecycle of software development project, I also have great ability in learning and excelling in new technologies as needed.
Education
Diploma in information communication technology
