Esther Wangari

Executive Assistant with experience supporting senior leaders and remote teams across education, consulting, and service-based organizations. Skilled in executive support, operations coordination, documentation, conference management, CRM administration, and workflow organization. Known for bringing structure to fast-moving environments, keeping priorities organized, and ensuring projects, communication, and follow-through stay on track.

Experienced working across multiple time zones and supporting teams through growth, change, and competing priorities.

Executive Assistant to the Co-Founder & Chief Academic Officer at iDesign (2024-11 – Present)

Support executive operations, business development activities, conference planning, CRM administration, and workflow coordination across a remote-first higher education consulting organization.

• Manage executive calendars, inboxes, travel logistics, meeting preparation, and follow-through across multiple time zones.
• Coordinate priorities across leadership, sales, marketing, and external stakeholders, helping restore 40+ hours of executive capacity weekly.
• Prepare briefing materials, meeting notes, and supporting documentation for executive meetings, partnerships, and strategic initiatives.
• Coordinate planning and execution for 20+ national and virtual conferences annually, including logistics, stakeholder communication, outreach coordination, and post-event follow-up.
• Developed sales playbooks, SOPs, onboarding resources, and workflow documentation used across internal teams.
• Trained team members on operational systems and tools, improving onboarding consistency and workflow adoption.
• Introduced workflow structures in Asana that improved project tracking, accountability, and coordination across distributed teams.
• Restructured and validated 9,000+ CRM contacts, improving data quality and organization.
• Maintain CRM records, reporting, outreach workflows, and business development support activities in HubSpot and Apollo.io.

Independent Executive Operations Consultant at Independent (2023-07 – 2024-10)

• Provided executive support, operations coordination, stakeholder communication, documentation support, and business support services across international clients in education, tourism, and service-based organizations.
• Supported executive scheduling, communications management, meeting coordination, and workflow organization for remote teams.
• Managed multiple client workflows at once while maintaining clear communication, timely delivery, and organized follow-through.
• Created documentation, tracking systems, and coordination processes that improved visibility across meetings, deliverables, and ongoing projects.
• Built outreach and partnership pipelines for tourism and education-focused organizations.
• Supported enrollment, student communication, stakeholder coordination, and client-facing follow-up.

Legal Transcriber, Contract at Adept Technologies Kenya (2022-08 – 2023-04)

• Maintained accurate transcription standards across complex legal materials.
• Managed confidential information and client-specific formatting requirements with zero compliance breaches.
• Strengthened quality assurance, documentation, and information management practices.

Legal Transcriptionist at Daproim Africa (2021-02 – 2022-06)

• Contributed to a national digital justice initiative under the Kenyan Judiciary.
• Produced accurate, time-stamped transcripts across legal proceedings and hearings.
• Built strong foundations in documentation, confidentiality, precision, and quality control.

Bachelor of Technology in Institutional Catering and Accommodation Management – The Technical University of Kenya