Business Manager at Outerbridge Global Holdings (2025-01 – 2025-10)
- Streamlined business operations and implemented workflows that improved team productivity and project delivery timelines
- Coordinated cross-functional teams, aligning daily activities with strategic business goals
- Managed budgets and tracked expenses, supporting data-driven decision-making and financial efficiency
- Led team meetings and fostered a collaborative remote work environment across distributed teams
- Supported marketing, sales, and client relationship initiatives to drive business growth
- Acted as a key point of contact for internal and external stakeholders, ensuring clear communication and issue resolution
Assistant Business Manager at Zamora Natural Hair & Braiding Centre (2024-06 – 2024-11)
- Supported the management of multiple business units, improving operational structure and workflow efficiency
- Oversaw daily operations, ensuring optimal resource allocation and compliance with business processes
- Led recruitment, onboarding, and performance management for team members
- Managed customer relationships, resolving issues promptly and maintaining high satisfaction levels
- Maintained financial records, supported budgeting processes, and ensured accurate administrative reporting
- Communicated business goals and strategies to stakeholders, improving team alignment and execution
Executive Assistant at MSCA Group (2023-01 – 2024-06)
- Managed executive calendars, scheduling 20+ weekly meetings and coordinating travel across multiple stakeholders
- Handled correspondence and inbox management, improving response efficiency and communication flow
- Prepared reports, presentations, and meeting materials to support leadership decision-making
- Coordinated internal meetings and events, ensuring smooth execution and follow-ups
Marketing & Social Media Manager at MSCA Group (2022-11 – 2024-06)
- Assisted in planning and executing marketing campaigns to increase brand visibility and engagement
- Conducted market research to inform campaign strategies and audience targeting
- Managed social media platforms, supporting content creation and performance tracking
Client Services Administrator at MSCA Group (2021-12 – 2024-06)
- Managed high-volume client interactions, scheduling appointments and ensuring efficient service delivery
- Acted as the primary liaison between clients and internal teams, improving communication and satisfaction
- Maintained office operations, including supplies management and administrative coordination
- Supported basic IT troubleshooting and ensured smooth day-to-day office functionality
- Managed petty cash and contributed to budgeting and financial tracking processes
Office Manager at Hacienda Logistics Limited (2017-06 – 2018-05)
- Coordinated daily office operations for a logistics team, ensuring smooth administrative and client service functions
- Managed financial reporting, including fuel consumption tracking and operational expenses
- Served as the primary point of contact for clients, handling inquiries and maintaining relationships
- Organized meetings, recorded minutes, and supported operational planning
Office Assistant at Liquor Logistics (2016-01 – 2016-06)
- Supported administrative operations including record-keeping and accounts reconciliation
- Assisted in maintaining accurate financial and operational documentation
- Provided day-to-day administrative support to ensure efficient office operations
