Evaline Njoki

An experienced Customer Service Representative, I have honed my skills in delivering exceptional service and ensuring customer satisfaction. Throughout my less than 2years in this role, I have developed a deep understanding of customer needs and have successfully handled a wide range of inquiries, complaints, and feedback. I understand how to collect and analyse data using SPSS and Excel.Having worked in a fast-paced environment, I have learned to remain calm and composed even during high-pressure situations. I'm also passionate on learning new skills related to IT.

I have worked as a Health Records Officer in Kiambu Hospital and Naivasha Hospital. I have also an experience as a freelancer till date

Bachelor of science in Health Records and Information Management at Meru University of Science and Technology.