Evangeline Atinda

I have eleven years' experience on administrative/customer service roles, and knowledge on human resources management, due to my customer-centric ability, I am able to enhance customer experiences which helps build brand loyalty and retain both external and internal clients in an organization. I am hard working and I work with minimal supervision to realize the set goals and I am a team player. I have technology knowledge and skills in that I can work with computer oriented programs comfortably, and I am flexible to learn as per the job need.

General Manager - Goshen inn hotel ltd - Eldoret

(2024-05)

General management duties for the hotel and its restaurants branches at large.

• Guiding on formulating and implementing policies
• Coordinating and overseeing managerial, administrative, human resource, finance and procurement functions directly
• Scheduling appointments and coordinating meetings
• Personal assistant to the Directors office
• Overseeing budget preparation and monitoring expenditure at the hotel
• Preparing monthly reports and annual reports of the entire hotel operations
• Customer service role (on service providers, suppliers, hotel customers/clients and staffs)
• HR roles (recruitment process, training and development, performance appraisal etc.)
• Supervision of all hotel employees

Lecturer - Part-timer - University of Eldoret - Eldoret

(2022-01)

• Lecturing, through class interaction with students, class presentations
• Setting exams
• Giving exams, and doing the marking processing and presenting of student's marks to the department

Lecturer - Part-timer - Kisii University - Eldoret

(2022-01)

• Lecturing, through class interaction with students, class presentations
• Setting exams
• Giving exams, and doing the marking processing and presenting of student's marks to the department

Hospital Administrator/HR - Alexandria Cancer Centre and Palliative Care Hospital - Eldoret

(2019-01 - 2024-02)

General Administrative duties of the Hospital at large. Level 4B hospital.

• Guiding on formulating and implementing policies
• Coordinating and overseeing administrative, human resource, finance and procurement functions directly
• Scheduling appointments and coordinating meetings
• Personal assistant to the Directors office
• Overseeing budget preparation and monitoring expenditure at the hospital
• Preparing monthly reports and annual reports of the entire hospital operations
• Customer service role (on service providers, suppliers, patients and caretakers and staffs)
• HR roles (recruitment process, training and development, performance appraisal etc.)
• Supervision of all the hospital employees

Attached at the Human Resource Office / Volunteering - University of Eldoret - Eldoret

(2017-09 - 2018-07)

• HR Clerk - assisting the human resources department in administrative duties, clerical duties, recruitment process etc.
• Customer service
• Office assistant- organizing files, writing copy, receiving guests etc.

Branch administrator/customer service assistant - UAP Assurance Company LTD - Eldoret

(2015-03 - 2017-03)

• Administrative duties
• Customers service
• Data capturing
• Record keeping
• Petty cash management
• Preparing daily and monthly branch reports
• Assisting in agent's compliance records and other related issues

Branch administrator - Pioneer Assurance Company - Homabay

(2013-02 - 2015-02)

• Administrative duties
• Customers service
• Data capturing
• Record keeping
• Petty cash management
• Preparing daily and monthly branch reports

Sales team leader - Rock financial consultant's ltd

(2012-07 - 2013-01)

• Sales force recruitment
• Product sales and marketing
• Weekly reports

Sales and marketing agent - Maize milling company - Eldoret

(2011-12 - 2012-06)

• Product sales and marketing
• Sales computing
• Sales weekly report
• Record keeping

Office administrator - Hatua properties agencies - Eldoret

(2011-08 - 2011-11)

• Administrative duties
• Customers service
• Data capturing
• Record keeping and Monthly reports

Sales and marketing agent - Pioneer Assurance Company - Molo

(2010-02 - 2010-12)

• Product sales and marketing
• Sales computing
• Sales weekly report
• Record keeping
• Client follow-ups

Office Administrator - Lifewood traders & official court brokers - Eldoret

(2009-06 - 2009-08)

• Administrative duties
• Customers service
• Data capturing
• Record keeping and Monthly reports

Certified HR Professional - Human Resource Management - Human Resource Management Professionals Examinations Board (2019 - 2021)

Master of science - Human Resource - Jomo Kenyatta University of Agriculture and technology (2016 - 2018)

Bachelor of computer science - Computer Science - Kampala international university (2007 - 2010)

Matriculation certificate - Kampala international university (2006 - 2007)

VB program certificate - Model institute of professional (2006 - 2006)

Certificate - Computer application skills - Model institute of professional (2005 - 2005)

KCSE certificate - St. josephs girls high school (2001 - 2004)

KCPE - Kandie Primary School (1993 - 2000)