Evans Gikundi

To work in an organization that allows career development, innovations and diversifications of talent to enable me to give my un-reserved and dedicated service to all people at my disposal with utmost honesty and integrity and to achieve company goals and meet the deadlines.

Business Development Executive - Central Region at 4G Capital (2022-11 – Present)

• Market launch setup/Roll out.
• Market support.
• Market insight gathering and analysis.
• Research and advise on market Seasonality and trends.
• Ensure Quality is maintained while delivering targets.
• Mentor and coach market branch staff on closing sales and delivery.
• Maintain relationships with local and market local administration officials.
• Coordinating marketing Activities.
• Pilot and test new product. -Staff and customer Training.
• Customer Business Cycle analysis to identify customer credit product needs
• Office oversight and management.
• Petty cash management.
• Loan disbursement and collection monitoring to ensure there is target hit by designated time.
• Intel gathering and our competitors monitoring.
• Ensure implementation of policy from management to staff and customers.
• Progress communicating in meetings, reports on branch operations to senior management.
• Planning of marketing strategies to generate more leads to the company.
• Ensure the company is generating revenue through value loans.
• Ensure there is a strong bond of relationship between the client and the company.
• Loan verification and approval.

Branch Manager - Nakuru Branch at 4G Capital (2020-01 – 2022-09)

• Office oversight and management.
• Petty cash management.
• Loan disbursement and collection monitoring to ensure there is target hit by designated time.
• Intel gathering and our competitors monitoring.
• Ensure implementation of policy from management to staff and customers.
• Progress communicating in meetings, reports on branch operations to senior management.
• Planning of marketing strategies to generate more leads to the company.
• Ensure the company is generating revenue through value loans.
• Ensure there is a strong bond of relationship between the client and the company.
• Loan verification and approval.
• Deputize for Unit Manager as required.
• Deliver first-rate customer service through consistent follow-up, and customer education.
• Proper customer identification and verification through spoof calling and customer reference and identity checks.
• Assist in the analysis of customer trends to enhance sales and service management process and pre-requirements. Provide reports on market intelligence gathered to the team and headquarters.
• Provide accurate information for walk-in customers, conduct customer education before signing disbursement forms, compile Intel for the Unit.
• Ensure the office is clean, filing, procurement and inventory management.

Assistant Unit Manager at 4G Capital (2019-09 – 2019-12)

• Deputize for Unit Manager as required.
• Deliver first-rate customer service through consistent follow-up, and customer education.
• Proper customer identification and verification through spoof calling and customer reference and identity checks.
• Assist in the analysis of customer trends to enhance sales and service management process and pre-requirements. Provide reports on market intelligence gathered to the team and headquarters.
• Provide accurate information for walk-in customers, conduct customer education before signing disbursement forms, compile Intel for the Unit.
• Ensure the office is clean, filing, procurement and inventory management.

Credit Officer- Ruiru Branch at 4G Capital (2018-02 – 2019-08)

• Acquire new customers, support and retain existing customers and through their retention grow the customer base of the market.
• Consistent delivery of monthly disbursement and collection targets. This includes marketing, sales, lead generation, customer onboarding and site visit, loan application and collection.
• Deliver first-rate customer service through consistent follow-up, and customer education.
• As the first point of contact of the business with the customer, conduct proper due diligence and ensure that the customer is a viable customer in accordance with laid down procedures.
• Work with partnered Collections Officer to serve customers by a relationship management approach, gather intel and create and maintain relationships with market authorities.
• Performing such other tasks and duties as the Company may from time to time designate as forming part of this job description.

Development Manager at Nairobi City County Government - Nairobi (2017-09 – 2017-12)

• Guidance and counseling.
• Mentorship and education community-based organization.
• Social work services.
• Team affiliate with Community Based Organization and the county government.

District Children Officer at Maua District Office (2014-09 – 2014-12)

• Counseling parents.
• Linking abducted children with the help of the law.
• Data entry and analysis.
• Communication skills.

Degree in Development Studies – Mount Kenya University (2015-01 – 2017-12)

Certificate in Development Studies & Social Work – Mount Kenya University (2013-09 – 2014-12)

Kenya Certificate of Sec Studies – Akirang'ondu Boys Secondary (2009-01 – 2012-11)