Evans Isika

Results-driven Finance, Credit Control and ICT professional with a BSc in Business Information Technology and hands-on experience in accounts receivable, credit management, billing and reconciliations. Proficient at using ERP systems (Ramco ,SAP, Microsoft Excel ) to streamline processes and improve financial accuracy. Known for achieving collection targets, maintaining data integrity, and fostering strong client relationships in fast-paced, multinational environments.

Credit control (AR) -Finance at Platinum Outsourcing Logistics Ltd (2024-06 – Present)

• Monitor customer accounts to track outstanding balances and ensure payments are made within the agreed credit terms.
• Analyse payment patterns to assess credit risk and recommend appropriate actions to the management.
• Follow up on overdue invoices through calls,emails and reminders.The goal is to recover the outstanding debts without damaging client relationship
• Regularly reconcile customer accounts to ensure all payments,invoices and credit notes are accurate and up to date.
• Manage accounts receivable processes, ensuring timely and accurate billing, invoicing, and collections.
• Consistently achieve monthly revenue collection targets, supporting operational sustainability.
• Serve as the primary client contact for billing queries, credit notes, payment follow-ups and maintaining strong business relationships with the customers.
• Investigate and resolve billing disputes professionally and efficiently, minimising delays in collection.
• Prepare reports on aged debt,collections performance and keep organized record of all transactions,communications and payment agreements.
• Assisting staff in ICT support issues.

INTERN -Department of Corporate Affairs ( ICT ) at Kenya National Highways Authority (KeNHA-Coast Region ) (2021-09 – 2022-09)

• Undertaking analysis of current software and hardware products.
• Assisting in rectifying network issues and security access problems to users.
• Helping staff access the authority's website and services remotely by installing VPN.
• Assisting staff in scanning of documents to their configured folders in their PCs
• Configure and add users to the available network printers.
• Ensuring all user requests are logged in the ICT Helpdesk system and are resolved immediately.
• Assisting in installing approved software from the server to users.
• Assisting in preparing departmental reports and work plans.

Sales executive at Alpha stores (2021-04 – 2021-08)

• Generate sales for Alpha stores and create daily work plans.
• Creating social media Ads to increase site traffic and help sell products.
• Distributing goods such as milk to different towns.

E-marketing-portal apprentice at County Government of Makueni (2020-02 – 2020-08)

• Assisting in development of the Makueni E-portal
• Assisting and Mentoring Sacco's on use of e-portal
• Monitoring the learner's progress and understanding of e-marketing
• Coming up with new market techniques to promote local goods.
• Assisting in conducting site inspections,field observations and taking reports for data analysis

Attachment at Kenya Ports Authority (Inland Container Depot - ICD ) (2017-09 – 2017-11)

• Hardware and software maintenance.
• Network support for end users.
• SAP ERP Client installation and configuration.
• Configuring printers and scanners to users!

Bachelor of Business Information Technology in Business Information Technology – Jomo Kenyatta University of Agriculture Technology (2013-09 – 2018-07)

Certificate in Business and Digital Marketing in Business and Digital Marketing – NIIT KENYA (2019-10 – 2020-01)

Kenya certificate of secondary education – Kitondo Sec. School (2008-01 – 2012-11)