Kipchumba Nelson
Results-driven Credit and Mortgage Professional
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About
Results-driven Credit and Mortgage Professional with over 10 years of progressive experience in loans administration, credit operations, check-off management, and mortgage portfolio management within Deposit Taking SACCOs. Currently managing a Ksh 2 billion mortgage portfolio. Demonstrated expertise in loan appraisal, securities management, SASRA compliance, KYC/AML standards, KMRC refinancing, credit monitoring, and risk mitigation.
Proven record of improving operational efficiency, reducing loan turnaround time, and maintaining zero check-off arrears.
Experience
Mortgage Officer - QONA DT SACCO LTD
(2024-01)
- Manage a mortgage portfolio valued at approximately Ksh 2 Billion.
- Conduct mortgage appraisal, income analysis, and eligibility assessment.
- Coordinate property valuation, charge registration, insurance compliance, and securities perfection.
- Ensure compliance with SASRA regulations and KMRC refinancing requirements.
- Monitor repayments, loan classification, and support recovery processes.
- Prepare portfolio performance, risk analysis, and management reports.
- Participated in training of Kenya Mortgage Guarantee Trust (KMGT).
Check-off Management Officer - Safaricom SACCO
(2018-01 - 2024-01)
- Managed large check-off loan portfolios with ZERO arrears from common bonds.
- Reconciled employer remittances and ensured accurate loan deductions.
- Reduced loan processing SLA from 5 days to 3 days through process improvements.
- Generated arrears and credit performance reports for management review.
- Supported restructuring and recovery initiatives.
- Submitted accurate credit information to licensed CRBs.
- Trained marketing team on SACCO products and supported induction of new staff.
- Conducted member education sessions via Microsoft Teams to enhance product knowledge and seamless loan processing.
- Served in acting capacity as Senior Issuance Officer managing a team of 5 staff.
Credit Assistant - Safaricom SACCO
(2016-01 - 2018-01)
- Reviewed loan applications for completeness and eligibility.
- Prepared loan contracts and ensured proper execution.
- Maintained accurate loan records and supported disbursement processing.
- Ensured compliance with credit policy and internal controls.
- Recipient of Employee of the Quarter Award and Employee of the Year Award (2018).
Accounts Assistant - HACO SACCO
(2014-01 - 2016-01)
- Assisted in financial reporting, reconciliations, and member account management.
- Managed savings and loan account records.
- Supported audit preparation and compliance documentation.
Education
Bachelor of Business Management - Entrepreneurship
Diploma in Business Administration
CPA – Part I
