Ezekiel Ochieng

An energetic, vibrant and result-oriented professional with good customer relationships experienced in general and digital trade seeking to use a holistic approach and good interpersonal and communication skills for the Email Assistant position at Seek International, Nairobi. Keen to join the dynamic and innovative team and build a career on a successful platform with an aim to develop, engage with and maintain all aspects of customers from developing relationships to maximizing marketing opportunities and achieving set targets.

SALES REPRESENTATIVE: DIGITAL WINES AND SPIRIT: November 2022-JULY 2023: OTONGLO, KISUMU COUNTY. 

• Recruiting new customers and keeping in contact with existing customers in person and by phone, emails and SMS texts to initiate sales. 
• Generating a call to action on customers’ queries to facilitate repeat sales. 
• Maintaining inventory by conducting monthly physical counts and reconciling variances. 
• Staying current to the market demands and maintaining competitive knowledge to create and adjust sales targets. 

• Initiating sale of the company’s medications to doctors, pharmacists and other relevant healthcare professionals over the phone, through mobile marketing, email marketing, SEO marketing and in physical too. 
• Asking questions to engage customers and keep the conversation ongoing. 
• Reviewing and writing reports on sales performances. 
• Meeting sales targets. 
• Gathering and documenting customer information, payment methods, purchases and customer feedback. 
• Developing an in-depth understanding of the company’s medications. 
• Scheduling appointments with doctors, pharmacists and other relevant healthcare professionals to promote the company’s medications. 
• Building and maintaining good customer relationships with customers to facilitate repeat purchases. 
• Researching about competitors’ medications and their respective market performances. 
• Organizing Continuous Medical Educations to potential customers through presentations within the set budget. 
• Keeping updated on the current innovations in the medical field and how they could affect my company’s market strategies. 
• Launching new medical products into the market. 

• Digital Marketing course and training 
• Digital Literacy Assessment course 
• BSc. Biology, University of Nairobi, Second Class Honors, September 2014-December 2018. 
• KCSE, Bar Union Secondary School, 71 Points(B+(plus)), 2010-2013.