Fredrick Musee

Versatile administrative and operations professional with experience across virtual assistance, data entry, admissions counseling, and sales coordination. I currently support international clients remotely through Upwork, handling data management, research, customer communication, and workflow organization. Previously, I worked in higher education admissions and frontline sales roles, where I gained strong experience in client engagement, reporting, and team support.

I thrive in both independent and collaborative environments, known for my attention to detail, reliability, and ability to handle multiple tasks efficiently. I am passionate about driving productivity, simplifying processes, and offering dependable support to teams and decision-makers.

Data Entry and Virtual Assistant (VA) at Handshake AI (2025-09 – 2025-12)

Resourceful Virtual Assistant and Data Entry Specialist with experience supporting clients remotely through handshake AI, delivering accurate data management, administrative support, and workflow coordination. With a background in admissions counseling, sales operations, and executive support, I bring strong communication skills, organizational discipline, and a problem-solving mindset to every task.

• Entering and organizing large volumes of data in Excel, Google Sheets, CRM systems, or company databases with high accuracy
• Creating, formatting, and updating reports, spreadsheets, and presentations as requested by clients
• Managing email inboxes, responding to customer inquiries, and scheduling meetings or appointments
• Conducting online research and compiling information into structured reports for client projects
• Preparing invoices, tracking payments, and updating basic financial or expense records where needed
• Assisting with social media tasks such as posting updates, replying to comments, or tracking engagement metrics
• Uploading and organizing files on cloud platforms like Google Drive, Dropbox, or OneDrive
• Coordinating with international clients via chat, email, or virtual meetings to clarify project requirements
• Handling repetitive administrative tasks to free up client time and improve workflow efficiency

Outbound Campaign Intern (Remote – Full-Time) at Leadamax (2025-05 – 2025-08)

Execution-focused Outbound Campaign Manager at Leadamax, a founder-led outbound agency that builds high-performance cold email systems for B2B companies. Own end-to-end outbound execution with a strong emphasis on data accuracy, deliverability, relevance, and measurable results. Work directly with the founder in a fast-moving, high-accountability environment.

• Built highly segmented B2B lead lists using Apollo and enrichment tools aligned to strict ICP criteria
• Enriched, cleaned, and verified data to maintain email bounce rates below 4%
• Wrote short, human-style cold email copy focused on relevance and conversion
• Launched and managed outbound campaigns using SmartLead
• Monitored key KPIs including open rates, reply rates, bounces, domain health, and ICP fit
• Troubleshot basic deliverability and domain reputation issues
• Maintained clean, accurate campaign reporting in ClickUp
• Delivered daily and weekly performance updates consistently and on time
• Created SOPs and contributed to process improvements as the team scaled
• Participated in daily and weekly check-ins with the founder
• Supported client communication after ramp-up, ensuring clarity and satisfaction

Cold Emailing Specialist / Outbound Coordinator (2024-10 – 2025-04)

Specialized in B2B cold email outreach, campaign scheduling, and lead-to-meeting conversion. Hands-on experience managing outbound email operations with a focus on deliverability, relevance, and consistent meeting generation.

• Built and segmented B2B lead lists aligned to ideal customer profiles (ICP)
• Enriched, cleaned, and verified prospect data to ensure high deliverability
• Wrote short, human-style cold email copy tailored to specific industries and roles
• Scheduled cold email campaigns and follow-up sequences
• Monitored inbox replies and handled positive responses
• Scheduled discovery calls and sales meetings with qualified prospects
• Tracked campaign performance including open rates, reply rates, and bounce rates
• Maintained clean outreach records and reporting
• Coordinated email and call schedules across time zones

Bachelor of Education Science in Mathematics and Computer Studies – Mount Kenya University (MKU) (2021 – 2025)

Kenya Certificate of Secondary Education – Kithyoko High School (2017 – 2020)