Faith Wanja

Highly organized, motivated, and safety-conscious aviation professional seeking a Cabin Crew position with a prestigious airline. Leveraging a solid foundation in Hospitality and Cosmetology combined with specialized Cabin Crew training to deliver exceptional passenger experiences and maintain the highest standards of in-flight safety and service excellence.

Receptionist at Faimarand Enterprises Ltd (2022-06 – 2025-08)

Served as the primary point of contact for visitors and managed customer inquiries with efficiency and composure.

• Served as the primary point of contact, ensuring a high-standard first impression for all visitors and upholding the company's professional image
• Resolved complex customer inquiries and complaints with efficiency and composure, maintaining high customer satisfaction
• Managed administrative tasks including data entry and document filing to support seamless daily operations

Masseuse & Nail Technician at Hispa Spa and Salon (2021-11 – 2022-01)

Delivered high-quality, personalized beauty treatments and maintained professional hygiene standards.

• Delivered high-quality, personalized beauty treatments to a diverse clientele, ensuring consistent customer satisfaction
• Assessed client needs to recommend tailored treatments and designs, enhancing the overall customer experience
• Maintained a clean, welcoming environment while strictly adhering to hygiene protocols and professional standards

Cabin Crew Training in Aviation – Capital Connect Aviation School (2025-09 – 2026-03)

Diploma in Hospitality – Cascade Institute of Hospitality (2019-05)

Diploma in Cosmetology – Gorgeous Looks College (2021-08 – 2022-05)

Kenya Certificate of Secondary Education (KCSE) in General Education – StephJoy Girls High School (2018)