Margaret Okore

Customer-focused Tourism Management graduate with airport customer service and ground handling experience. Passionate about delivering exceptional passenger experiences in multicultural environments while maintaining the highest safety and hospitality standards.

Customer Service Agent & Ground Handler - Tradewinds Aviation Services

• Assisted passengers during check-in, boarding and arrivals.
• Coordinated with airport teams.

Customer Service Intern - Kenya Airports Authority

• Assisted passengers and handled enquiries.

Diploma - Tourism Management - Kenyatta University