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Florence Maria

Florence Maria

Certified Professional Mediator / Administrator

MombasaMember since December 6, 2022
Microsoft WordWindowsExcelAccessPowerPointMediationCustomer RelationsInterpersonal CommunicationSecretarial StudiesBusiness EnglishOffice PracticeTypewritingFront Office Management
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About

A motivated, confidential Administrator/Mediator, seeking a position which will utilize the professional and technical skills developed through past work experiences. I have a methodical, customer-focused approach to work and a strong drive to see things through to completion. Strong interpersonal communication and passionate in whatever I do — loyal, confidential, reliable, and with the ability to adapt. Works well with or without supervision.

Experience

Certified Professional Mediation Consultant / Court Annexed Mediator / Counsellor - Vintage Mediation Services

(2023-11)

Licensing Officer - Music Copyright Society of Kenya

(2021-05 - 2023-10)

Customer Relationship Officer (In-charge of Coast Region) - Law Society of Kenya Sacco

(2019-01 - 2021-04)

Supervisor / Customer Care - Lambada Holiday Resort

(2016-01 - 2017-12)

Secretariat (Administrative Assistant) - Law Society of Kenya (Mombasa) - Mombasa

(2010-01 - 2015-12)

Personal Assistant - Wakahiu & Co. Advocates

(2007-01 - 2009-12)

Entrepreneur - Vintage Haba na Haba Enterprise

(2004-01 - 2008-12)

Customer Care - Parklands Shade Hotel

(2000-01 - 2001-12)

Customer Care - Blue Posts Hotel

(1996-01 - 1997-12)

Education

Certified Professional Mediator - Mediation - Mediation Training Institute (2018-05 - 2018-05)

Diploma - Human Resource Development - Coast College of Commerce (2014-01 - 2014-10)

Certificate - Microsoft Word, Windows, Excel, Access, PowerPoint - Binary Computer Network (2012-07 - 2012-07)

Training of Trainers - Counseling, Prevention and Control of STDs - University of Manitoba, Canada (in conjunction with University of Nairobi) (2004-01 - 2005-12)

Certificate - Secretarial Studies - Cepcons Computer & Secretarial College (1997-01 - 1998-12)

Certificate - Front Office Management - Kenya Hotel Institute (1994-01 - 1995-12)

Skills

Certified Professional Mediator / Administrator

Reviews