Frank Otieno

Dynamic Sales and Business Development Leader with over 10 years of experience in financial services. Proven track record in driving sales growth, managing branch operations, and leading high-performing teams. Skilled in portfolio management, client acquisition, loan appraisals, and strategic marketing initiatives. Passionate about delivering results and fostering long-term customer relationships.

Sales Team Leader - Progressive Credit Ltd

(2024-02 - 2025-09)

• Lead a sales team to achieve and exceed branch sales targets.
• Drive client acquisition and retention strategies.
• Manage branch portfolio, loan processing, and disbursement.
• Organize and execute marketing initiatives to grow branch visibility.

Branch Sales Team Leader - Jafari Credit Ltd

(2023-01 - 2024-01)

• Lead a sales team to achieve and exceed branch sales targets.
• Drive client acquisition and retention strategies.
• Manage branch portfolio, loan processing, and disbursement.
• Organize and execute marketing initiatives to grow branch visibility.

Regional Coordinator (Eastern Region) - Premier Credit Ltd

(2020-12 - 2022-11)

• Oversaw multiple branches, ensuring consistent performance and compliance.
• Recruited, trained, and retained sales staff across the region.
• Increased loan portfolio and reduced default rates through effective strategies.

Sales Manager (Machakos Branch) - Premier Credit Ltd - Machakos

(2018-05 - 2020-11)

• Managed sales operations, achieving record loan disbursements.
• Strengthened client relationships, resulting in 20% portfolio growth.

Sales Executive - Premier Credit Ltd

(2017-09 - 2018-05)

Teacher (English & Literature) - Garden Estate Secondary School

(2013-01 - 2017-12)

Diploma - Commerce - KCA University (2024-01)

Bachelor of Education (Arts) - Arts - Kenyatta University (2011-09 - 2015-12)

Kenya Certificate of Secondary Education - Kisumu Boys' High School (2010-12)

Kenya Certificate of Primary Education - Kondele Primary School (2006-12)