Front Office shift leader (Hotels)
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Am an enthuthiastic young man, who has hospitality at heart and always works proactively to make sure that guests gets maximum satisfaction and value for their money.
I look forward to growing my careers to a higher level by interacting with professional teams across the country and beyond.
Am recently working as a shift leader in the front office department at Gelian hotel in Machakos town.
I was working there as a front desk agent and later promoted due to my exemplary performance.
I have gained all of experience and confidence I handling guests. Due to meeting different manner of customers,I have mastered the art of handling guest issues and solving their problems.
Previously I have babe attached in high Rankin hotels and resorts which provided a concrete base for my hospitality career.
I have a bachelors degree in Hotel Management.
I have a basic knowledge of what happens in all the other departments in the hotel sector.
I have also enrolled for a certification in ' basic supervisory skills and management course at Kenya Institute of Management in Machakos branch.
