Geoffrey Gichuru
Call Center Agent | Logistics Manager | Salesman
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About
tech enthusiast.
Experience
CALL CENTER AGENT (INBOUND) at MULTICHOICE KENYA (2023-02 – Present)
- Receiving calls from clients regarding challenges they are experiencing while using our products
EVENT SUPPORT STAFF at RKH QITARAT (2022-10 – 2023-01)
- Customer care and customer experience agent
CALL CENTER AGENT at STARTIMES KENYA (2022-07 – 2022-10)
- Call center customer service
QUALITY SURVEY AGENT at ISAGITHO REALTORS (2021-08 – 2022-06)
- In charge of projects finance and contractual relationships
AGENT at CCI KENYA (2020-09 – 2021-06)
- Handling customer's complain
- Delivering information about the company's offerings
- Resolving issues and trouble shooting technical issues
- Processing orders and transactions
- Responding to customer's reviews
LOGISTICS MANAGER/DATA ENTRY at PROTEA INTERNATIONAL LIFTING SERVICES LTD (2020-09 – 2021-07)
- Company logistics management
- Online sales/marketing for the company
- Responsible for company day to day data preservation
SALESMAN at MERU HIGHLANDS DAIRIES LTD (2019-01 – 2020-03)
- Distribution of milk & milk products throughout Nairobi
PROJECT MANAGEMENT at ADOTEC LTD (2018-06 – 2019-12)
- Overseeing road projects in Kwale county
SALESMAN at MODANA PHARMACEUTICALS (2016-04 – 2018-02)
- Sales & marketing of pharmaceutical products
SALESMAN at AVECHI ACCESSORIES LTD (2013-01 – 2015-09)
- Sales & marketing of electronic products & accessories
Education
Diploma in Civil Engineering (Construction Engineering) – TECHNICAL UNIVERSITY OF KENYA (2019-01 – 2022)
Certificate in Building Technology – PC KINYANJUI TECHNICAL INSTITUTE (2016-05 – 2018-12)
Licence in Driving (Class BCE, D1) – SENIORS DRIVING SCHOOL (2014 – 2014)
Kenya Certificate of Secondary Education (KCSE) – MUHURI MUCHIRI HIGH SCHOOL (2009 – 2012)
Kenya Certificate of Primary Education (KCPE) – BLUE VIEW ACADEMY, NAIROBI (2008 – 2012)
