
George Seurei
Experienced and results-driven banking professional with over 15 years of progressive experience in microfinance operations, cash management, customer service, and business develop
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About
My competencies lies on;
•Numeracy skills: I can visualize and solve complicated problems in the best way and make accurate and informed decisions.
•Communications skills: Excellent communication skills with the ability to engage with people from all backgrounds and create a professional relationship with my colleagues and superiors.
•Organization skills: Experienced in identifying and prioritizing activities and assignments, making necessary adjustments as required, foreseeing risks, and allowing for contingencies when planning.
•Interpersonal Skills: Ability to work in a team, demonstrated ability to build agreement and navigate complex and appropriate frameworks. Ability to develop effective working relationships with other program partners and counterparts.
•Analytical Skills: Recognizes areas of weaknesses requiring improvements and makes recommendations to the management for consideration, approval, and implementation.
•Organization and Planning: A highly organized individual who approaches all their work methodically and professionally. Ensures quality work is delivered before deadlines.
•Problem Solving: An innovative problem solver who can generate workable solutions and resolve complaints keeping employees’ levels of motivation high.
•Teamwork: Possess strong commitment to team environment dynamics to contribute expertise and follow any directives at appropriate times.
•Financial Reports: Experienced in preparation of management accounts, consolidation of group accounts, financial reports, and internal checks, including generally accepted accounting principles
•Accounting Budget: Ability to provide data required for budgetary planning, assisting senior accountants in preparing the budget and budget management.
•ICT Proficiency: Experienced in using QuickBooks, SPSS, and Advanced excel operations, Ms suite, the internet, emails and T24 core banking system.
Experience
Assistant FOSA Manager at Setyon Sacco (2025-09 – Present)
- Support the management of Front Office Service Activity (FOSA) operations, ensuring efficient delivery of banking and member services.
- Supervise daily teller operations, cash management, reconciliations, and compliance with internal controls and regulatory requirements.
- Monitor liquidity levels and coordinate fund transfers to maintain optimal cash flow across FOSA outlets.
- Assist in implementing risk management controls to minimize operational losses and fraud exposure.
- Drive member growth and deposit mobilization initiatives to enhance portfolio performance and service uptake.
- Mentor and supervise FOSA staff, ensuring adherence to service standards, productivity targets, and performance goals.
Accountant at Selisco Limited (2025-01 – 2025-08)
- Managed day-to-day accounting operations, including accounts payable and receivable, reconciliations, and payroll processing, ensuring accuracy and compliance with financial policies.
- Prepared monthly, quarterly, and annual financial reports to support management decision-making and regulatory compliance.
- Monitored budgets and expenditures, providing variance analysis and cost-saving recommendations.
- Ensured timely tax computation, filing, and statutory compliance with KRA and other regulatory authorities.
Chief Cash Officer at Kenya Women Microfinance Bank (KWFT) (2013-06 – 2024-12)
- Managed daily cash handling and cheque processing operations, ensuring accurate and timely updates on the T24 core banking system.
- Maintained strict cash controls for tills and vaults, minimizing discrepancies and ensuring compliance with internal procedures.
- Monitored transaction thresholds and ensured that any exceeding limits were escalated for appropriate authorization.
- Oversaw efficient vault operations including timely buying and selling of cash to ensure optimal branch liquidity.
- Ensured full compliance with AML (Anti-Money Laundering) and KYC (Know Your Customer) regulations and promptly reported suspicious transactions to AML officers.
- Conducted comprehensive daily transaction reconciliations (360-degree view), promptly resolving any exceptions.
- Maintained accurate and up-to-date branch registers and files, supporting audit readiness and compliance.
- Acted as a key promoter of digital banking channels and supported their rollout to increase customer adoption and branch efficiency.
- Drove branch revenue growth by cross-selling bank products and maintaining high customer satisfaction levels, resulting in increased client referrals and repeat business.
- Compiled and submitted timely and accurate monthly financial reports for the branch.
- Prepared monthly bank and cash reconciliations in line with financial reporting standards.
- Managed branch-level Service Level Agreement (SLA) activities to ensure consistent service delivery.
- Delivered high-quality customer service by responding to CRM-raised inquiries and in-person client engagements.
- Authorized biometric client registrations within the banking system, reducing data security risks and improving service accuracy.
Cashier at Kenya Women Microfinance Bank (KWFT) (2010-01 – 2013-06)
- Handled cash payments to clients after thorough verification of required documentation, ensuring accuracy and compliance.
- Received and processed cash and cheque deposits from clients, maintaining high levels of efficiency and accuracy.
- Conducted daily reconciliation of cash transactions to promptly identify and resolve any discrepancies.
- Promoted bank products and services to walk-in and existing clients through effective cross-selling strategies.
- Maintained and updated the treasury register daily, in line with institutional cash handling policies.
- Monitored vault balances to ensure uninterrupted cash availability for customer withdrawals and transactions.
- Processed internal and external fund transfers, including RTGS, PesaLink, and EFT transactions.
- Facilitated international money transfers using MoneyGram and Western Union, ensuring compliance with global remittance standards.
- Maintained strict confidentiality of client information and transactions at all times.
- Ensured full compliance with operational procedures, KYC (Know Your Customer), and AML (Anti-Money Laundering) policies.
- Delivered exceptional customer service, effectively handling inquiries and resolving client concerns.
Business Development Officer at Kenya Women Microfinance Bank (KWFT) (2008-03 – 2009-12)
- Recruited and trained client groups to promote savings mobilization and access to microfinance funding.
- Conducted thorough loan appraisals, business assessments, and provided financial advice to support client growth and responsible lending.
- Captured and maintained accurate client data for effective monitoring, follow-up, and relationship management.
- Managed and grew the bank's non-funded income portfolio through strategic product promotion and client engagement.
- Facilitated registration and onboarding of clients onto mobile banking platforms, improving digital access and financial inclusion.
- Supported audit processes by providing accurate documentation and timely responses to queries raised by management.
- Opened new customer accounts while ensuring compliance with the bank's documentation and due diligence requirements.
- Actively engaged in loan recovery efforts for overdue accounts, ensuring portfolio quality and reducing credit risk.
Education
Bachelor of Business Management in Business Management – Masinde Muliro University of Science and Technology (2010 – 2013)
Diploma in Business Administration in Business Administration – Rift Valley Institute of Science and Technology (2005 – 2006)
