Gerald Abel

I have 3 years experience in hotel industry

NAME; GERALD OTIENO ABEL.

AGE; 24YEARS.

Outgoing Waiter with 4 years' experience in hospitality and customer services. Proven ability to serve meals, alcohol and appetizers to customers within dynamic hospitality environments. Hardworking, with strong time management skills, and ready to be couched.

Focused on collaborating with teams and building effective relationships towards offering outstanding customer service.Applies exceptional communication skills when offering advice and guidance on drink and food menu items, with a focus on achieving excellent guest satisfaction.

. Able to work with Point of sale system (POS) and Electronic cash register

. Stress tolerance, with client focus ability in achieving a remarkable service

. Efficient interpersonal skills during interactions with other staff as a reliable team player

. flexible and initiative on duties and shifts adjustments

. Excellent oral communication with enthusiasm but in a professional way

. Ability to go an extra mile; standing for extended periods when need arises

. Aware of allergies and intolerances

. Food preparation knowledge

I have attached my relevant documents; my resume.

EDUCATION

Nairobi

2013 - 2016

KCSE CERTIFICATE

NYANG'OMA BOYS HIGH SCHOOL

Nairobi

Feb 2018 - Present

B.A in Broadcast Journalism

UNIVERSITY OF NAIROBI