Sales Officer - Platinum Credit Limited
(2023-07)
- Consulted with clients to customize repayment setups that matched their budgets, improving satisfaction and reducing payment delays.
- Served as the primary point of contact for client grievances, transforming negative experiences into positive brand interactions.
- Provided data-backed recommendations to guide clients toward safe, responsible financial choices that met their needs.
Office Administrator - Shevan Tracking Limited
(2023-08 - 2024-12)
- Managed sensitive client databases, tracking records, and contract documentation with zero compliance errors.
- Coordinated with operations teams to verify vehicle installation data and asset registration details.
- Ensured high-level accuracy during data entry to ensure accuracy and prevent data inconsistencies through data validation.
Intern - National Treasury and Planning
(2021-10 - 2022-01)
- Prepared structured reports and presentations using dashboards to support decision-making.
- Supported project coordination and documentation.