Gitema Frank
I am a passionate and dedicated Safari Guide with experience in wildlife guiding, tour planning, costing, and guest relations. I enjoy sharing the beauty of Africa through wildlife interpretation, cultural storytelling, and meaningful interactions with guests. I prioritize guest safety, comfort, and satisfaction while promoting conservation and responsible tourism. I am adaptable, eager to learn, and committed to delivering authentic, memorable safari experiences that leave guests with a deeper
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About
Certified and adaptable Safari Guide with 2 years of experience leading wildlife safaris, cultural excursions, and nature tours across Kenya. Skilled in itinerary management, travel operations, and guest safety, with a strong background in wildlife interpretation and local destination knowledge. Holds a Diploma in Tour Guiding Management, valid First Aid certification, driving licenses (Class B, C, C1, D1), and TRA certification.
Proven track record of delivering high-satisfaction travel experiences for both domestic and international clients through strong communication, problem-solving, and personalized hospitality.
Experience
Tour Guide & Travel Operations Specialist at ZURI TRAVELS AFRICA
- Guided domestic and international travelers through nature, wildlife, cultural, and sightseeing tours, delivering engaging destination briefings and ecological interpretations.
- Managed end-to-end trip logistics and daily schedules to ensure seamless execution according to planned itineraries.
- Handled real-time tour adjustments and unexpected travel changes calmly and resourcefully, preserving guest satisfaction and itinerary integrity.
- Enforced safety protocols, maintained emergency readiness through First Aid training, and promoted responsible tourism practices to safeguard guests, wildlife, and local environments.
- Built positive guest rapport and maintained professional relationships with local tourism partners, drivers, and lodge staff to maximize repeat business.
Education
Diploma in Tour Guiding Management – East Africa Institute of Certified Studies
Certificate in Tour Guiding & Travel Operations – East Africa Institute of Certified Studies
