Gonfa Chala

Experienced Interpreter with over 5+ years supporting healthcare, public health, legal, and humanitarian programs. Skilled in medical, legal, and court interpretation across clinical, remote, and field settings. Completed 40 hours of medical and legal interpreter training. Known for accuracy, confidentiality, and cultural sensitivity, with strong teamwork and empathy. HIPAA certified and EFSET English certified (https://cert.efset.org/BHgeKg).

Oromo, Amharic – OPI & VRI at Multilingual Technologies inc and Lingotec Inc. (2024-07 – 2026-07)

• I interpreted between Oromo/Amharic-speaking patients and healthcare providers during medical consultations.
• I helped doctors, nurses, specialists, patients, and caregivers communicate effectively.
• I interpret during patient assessments, medical history taking, diagnosis, and treatment planning.
• I provided interpretation during emergency visits, hospital admissions, referrals, and discharge procedures.
• I interpreted during laboratory tests, diagnostic procedures, imaging, and medical examinations.
• I supporeted communication during surgical, pre-operative, and post-operative procedures.
• I interpreted medication instructions, treatment plans, follow-up care, and patient education.
• I assisted with informed consent discussions and make sure patients understand the information provided.
• I maintained accuracy, confidentiality, neutrality, and professionalism in every interpreting assignment.
• I provided OPI, VRI, and in-person interpretation using appropriate medical terminology.
• Ensured accurate, confidential, and culturally sensitive communication for professionals and service providers

On-Site Interpreter, Oromo, Amharic-English at International Organization for Migration (IOM) (2023-07 – 2024-07)

• Provide live interpretation during cultural orientation sessions for refugees preparing for resettlement in Canada.
• Deliver accurate and compassionate medical interpretation, supporting patient care and treatment comprehension.
• Ensure confidentiality and professionalism in all healthcare and immigration-related interactions.

On-site Oromo and Amharic Medical Interpreter at Shambu General Hospital (2018-02 – 2023-07)

• I provided onsite interpretation between Oromo/Amharic-speaking patients and healthcare providers.
• I interpreted for patients of all ages in different departments, including outpatient, inpatient, emergency, pediatric, maternity, surgical, and specialty units.
• I assisted doctors, nurses, specialists, and caregivers during consultations, assessments, ward rounds, and medical procedures.
• I interpreted during medical examinations, diagnostic tests, treatment planning, surgeries, and follow-up visits.
• I supported communication during emergency care, hospital admissions, referrals, and discharge procedures.
• I interpreted medication instructions, informed consent, health education, and patient-care instructions.
• I translated medical documents and other healthcare information when needed.
• I maintained confidentiality, accuracy, neutrality, and professionalism while providing onsite interpretation.

Bachelor's Degree in Pediatrics and Child Health Nursing – Harar Health Science College (2018-02)