Gorreti Mirera

Results-driven Human Resources and Talent Acquisition professional with over five years of experience across recruitment, HR operations, employee relations, and talent management in local and international organizations. Skilled in leading end-to-end recruitment, building high-performing teams, and partnering with stakeholders to deliver strategic workforce solutions. Committed to driving operational excellence, enhancing the employee experience, and supporting business growth through effective people practices.

Team Lead, Talent Acquisition at One Source (2026-04 – Present)

• Lead the day-to-day operations of the Talent Sourcing team, ensuring delivery against sourcing targets, quality standards, and service level agreements (SLAs).
• Manage team performance through goal setting, workload allocation, and continuous monitoring of sourcing productivity and candidate pipeline health.
• Partner with Talent Acquisition teams to develop sourcing strategies for high-volume and critical hiring requirements across multiple functions.
• Analyze recruitment and sourcing metrics, including conversion rates, time-to-submission, pipeline health, and sourcing volume, providing performance insights and recommendations to leadership.
• Coach and mentor sourcing specialists on advanced sourcing techniques, Boolean search, LinkedIn Recruiter, candidate engagement, and ATS/CRM best practices.
• Serve as the primary escalation point for sourcing-related challenges, collaborating with Talent Acquisition partners to resolve issues and maintain hiring momentum.
• Drive continuous process improvements to enhance sourcing efficiency, candidate quality, and operational performance.
• Ensure accurate ATS/CRM data management and compliance with recruitment processes and documentation standards.
• Build and maintain diverse talent pipelines through proactive talent mapping, market research, and strategic sourcing initiatives.

Talent Acquisition Specialist at Kouzon – Princess Cruises (2024-10 – 2025-06)

• Lead high-volume global recruitment campaigns, managing sourcing, screening, assessments, and onboarding for diverse hospitality and guest-experience roles.
• Delivered end-to-end recruitment across multiple international markets while maintaining consistent hiring quality and meeting tight operational timelines.
• Designed and implemented assessment tools—including structured interviews and role-specific evaluations—to ensure fair, competency-based selections.
• Built strong talent pipelines for recurring and hard-to-fill positions, ensuring staffing readiness for large-scale deployments.
• Partnered closely with hiring leaders across time zones, advising on market trends, selection standards, and recruitment best practices.
• Strengthened candidate experience through timely communication, expectation setting, and supportive onboarding processes.
• Ensured full compliance with international labour regulations, company standards, and data protection requirements.

Recruitment & People Operation Lead at Fairmont Mount Kenya Safari Club (2023-08 – 2024-09)

• First point of contact for HR matters, supporting employees and management across recruitment, employee relations, training, and compliance.
• End-to-end recruitment: job adverts, sourcing, interviewing, onboarding, and contract administration.
• Employee lifecycle processes including onboarding, probation management, contract renewals, and off boarding.
• Payroll preparation by ensuring accurate records of attendance, leave management, and staff updates.
• Employee engagement initiatives including town halls, recognition programs, and welfare activities to promote a positive workplace culture.
• Provided advisory support on HR policies, procedures, and Kenyan labor laws, ensuring fairness and compliance.
• Maintained accurate and up-to-date HRIS records, safeguarding employee data confidentiality in line with data protection regulations.
• Supported disciplinary and grievance processes: issued documentation, prepared case notes, and advised managers on policy compliance.
• Partnered with leadership to align HR operations with business goals, ensuring smooth workforce planning and high levels of employee satisfaction.

Human Resource Officer at Alternating Doors Consultancy (2022-01 – 2022-06)

• Managed end-to-end recruitment: drafted job adverts, headhunted candidates, conducted interviews, and created shortlists.
• Oversaw onboarding and induction, ensuring smooth integration of new hires into client organizations.
• Conducted reference checks, pre-employment screening, and contract administration.
• Supported disciplinary and grievance cases, maintaining fairness and compliance with Kenyan labor laws.
• Assisted in HR consulting projects, providing tailored solutions for clients on policy development and HR strategy.
• Enhanced the recruitment process by implementing structured shortlisting and candidate tracking, improving time-to-hire efficiency.

Member Services Executive at Capital Club East Africa (2022-07 – 2023-08)

• Delivered high-quality member support and managed client relations.
• Coordinated reservations, events, and membership administration.
• Produced weekly and monthly reports on member engagement and satisfaction.

Brand Ambassador at Karen Country Club (2019-03 – 2021-12)

• Promoted the company's image through customer engagement and marketing initiatives.
• Built strategic relationships with partners, clients, and agencies to enhance brand visibility.

Master in Managerial Psychology – UNICAF University (2024-04 – 2026-03)

Certificate in Virtual Assistant (VA) – ALX School (2025-02 – 2025-05)

Higher Diploma in Human Resources Management – Kenya Institute of Management (2018-09 – 2023-03)

BSC in Hospitality and Tourism Management – Kenyatta University (2012-05 – 2017-07)