Gracii Kimani

I have a deep understanding of the importance of delivering exceptional customer experiences. I consistently exceeded customer expectations by providing prompt, courteous, and effective assistance. I am skilled in building rapport with customers, actively listening to their needs, and resolving any issues or concerns they may have. I am confident in my ability to handle customer inquiries, complaints, and provide accurate information about products or services.

RacingSportGym- Receptionist amd Customer Service, 4 years.

Music-Inn International- Administration and Manager, 1 year

Bachelor of Journalism, 2018 at the Multimedia University of Kenya.

ICDL, 2014 at Vision Institute of Professional Studies.

KCSE, 2013 at St.Anne’s Lioki

KCPE, 2010 at Musa Gitau Primary School