Henry Mutinda

Results-driven Logistics Professional with 4 years of experience in FMCG supply chain and distribution coordination. Expert in implementing data-centric tracking systems to maintain high operational standards, including the consistent achievement of a 98% On-Time Delivery rate for over 200 weekly customer dispatches. Highly proficient in leveraging SAP-aligned workflows, Excel Power Query, and KPI Dashboarding to automate OTIF (On-Time In-Full) reporting and drive strict cost discipline.

Proven ability to reduce operational and overtime costs by 15% through route optimization and behavioural fleet tracking. Adept at managing warehouse-to-dispatch interfaces and 3PL performance oversight.

Logistics Coordinator at Bio Food Product Company, Kenya (2023 – Present)

• OTIF & Delivery Analytics: Design and manage automated On-Time In-Full (OTIF) tracking systems using Excel Power Query to ensure seamless order fulfillment and high-performance distribution.
• Cost Discipline & Optimization: Spearheaded a route optimization and fuel efficiency initiative that reduced operational and overtime costs by 15% through rigorous behavioral tracking and fuel consumption analysis.
• Data-Driven KPI Reporting: Utilize advanced logical formulas and Pivot Tables to transform raw dispatch data into professional dashboards, providing real-time visibility into delivery status and fleet efficiency.
• Fleet Performance & Tracking: Coordinate with external technical partners and 3PL service providers to ensure GPS tracking accuracy and minimize vehicle downtime for a 20-truck fleet.
• Warehouse & Inventory Interface: Oversee inventory and spare parts management, reducing stock-out incidents by 25% through proactive supply chain tracking and warehouse-to-dispatch coordination.
• Cross-Functional Collaboration: Partner with procurement and finance teams to fast-track approvals and minimize operational delays within the supply chain.

Delivery Clerk & Customer Service Representative at Bio Food Product Company (2021 – 2023)

• Order Management: Directed end-to-end processing of 250+ daily customer orders, ensuring accurate regional deliveries and seamless interface between warehouse and dispatch teams.
• Logistics Coordination: Optimized driver scheduling and turnaround efficiency for 10+ delivery vehicles, improving overall delivery speed and maintaining a 95% customer satisfaction rate.
• Records Integrity: Maintained high-integrity delivery databases with 100% accuracy, reducing order discrepancies and customer complaints by 20%.

Sales Representative at Bio Food Product Company, Kenya (2017 – 2021)

• Market Expansion: Managed a retail customer base of 100+, achieving consistent monthly sales targets and a 15% year-on-year sales growth.
• Distribution Liaison: Collaborated closely with logistics and distribution teams to resolve client delivery issues and ensure timely product fulfillment.

Machine Operator at Transtrailers Limited Company, Kenya (2013 – 2017)

• Operated and maintained heavy machinery, ensuring strict adherence to safety protocols and conducting regular troubleshooting to minimize downtime.

Certificate in ICT – National Youth Service, Kenya

Certificate in Forklift Operation – Certified Forklift Operator

Kenya Certificate of Secondary Education (K.C.S.E) – Nguviu Boys High School