Logistics Coordinator - MOTOSOUK LIMITED
(2025-04)
- Coordinate daily delivery schedules and assign routes to riders based on order priorities and locations.
- Monitor the performance, attendance, and conduct of riders; provide support, mentorship, and feedback regularly.
- Respond promptly to delivery-related issues raised by customers and provide solutions in coordination with riders.
- Track rider locations and delivery status using GPS or dispatch software; ensure all orders are completed within the expected timelines.
- Handle complaints, delays, and emergency situations (e.g., breakdowns, accidents) and escalate complex issues to the operations manager when necessary.
- Maintain accurate records of deliveries, rider attendance, incidents, and customer feedback. Provide daily/weekly performance reports.
- Ensure all riders follow safety regulations, wear protective gear, and handle gas cylinders responsibly.
- Assist in onboarding and training new riders on delivery procedures, customer service expectations, and safety guidelines.
Logistics Assistant - TAKATAKA SOLUTIONS
(2023-12 - 2025-03)
- Optimize delivery routes in consultation with the Chief of Operations to minimize transportation costs and enhance efficiency.
- Coordinate with drivers to ensure timely and effective waste collection.
- Monitor and report any deviations from planned routes.
- Assist in the optimization of logistics procedures.
- Maintain accurate records of waste collection activities, including routes, quantities collected, and disposal methods.
- Provide support in completing paperwork and documentation.
- Enter data into spreadsheets from multiple sources, as well as verifying input and calculations.
- Analyze data related to waste collection routes, fuel consumption, and other logistics metrics.
- Identify areas for improvement and implement changes to optimize logistics processes.
- Support with developing and preparing complex databases, reports, and/or presentation material for the logistics unit.
- Prepare Truck records to ensure compliance with regulatory requirements.
- Work with the Chief of Operations to ensure that all logistics activities comply with environmental and safety regulations.
- Provide regular updates on collection status and logistics performance to the Chief of Operations.
- Maintain communication with drivers, field staff, and other relevant stakeholders to provide updates and address any issues.
- Handle customer inquiries and complaints from the Customer Care team related to waste collection and logistics.
- Address and resolve logistics-related issues promptly in consultation with the Chief of Operations to ensure minimal disruptions during collection.
- Proactively identify areas for improvement in logistics processes.
Logistics & Distribution- Associate - SANERGY LTD (REGEN ORGANICS)
(2022-07 - 2023-08)
Currently working as a distribution associate in Sanergy Ltd.
- Work with the Farmstar sales team to schedule deliveries as per the raised opportunities.
- Liaise with the Production team to ensure the product is packaged, QA checks done and is ready for dispatch as per the sales demand.
- Source for competitive and within-budget quotes from established vendors.
- Liaise with the Sales team to ensure that orders are serviced in the order of urgency. Aim to achieve FIFO supply balance between the regions and type of clientele (Key accounts, resellers, etc).
- Work with the vendors and accounts team to ensure the soft copy delivery notes (pictures/scans) are received and linked to the order tracker within 72 hours of dispatch.
- Follow up with delivery service providers to ensure that the hard copy delivery notes are submitted back to the office within one week of delivery.
- Liaise with the outsourced vendors to collect and deliver the product(s) on the agreed time.
- Follow up the real-time locations of the clients' bound trucks and liaise with the sales representatives to ensure the least TATs at the clients.
- Raise procurement requests and obtain Procurement Orders one week to the start of the following month in line with the sales projections for the next month.
- Record and implement distribution-related corrective and preventive actions in consultation with your manager.
Intern - Kenya Revenue Authority
(2021-01 - 2021-12)
I worked as an intern in the Kenya Revenue Authority, Facilities and Logistics Department.
- Participate in ensuring continuous availability of utility services through timely payment of bills.
- Facilitate material issuance.
- Assist in the creation of vehicle maintenance order.
- Participate in the creation of purchase requisition.
- Assist with effective management of the section's complaint register.
- Assist in the preparation of payment monthly reports.
- Tagging of new assets and preparation of tagging report.
Procurement Attachee - Kenya Power & Lighting Company
(2020-01 - 2020-03)
- Assist in managing of stores and stock control.
- Assist in handling all invoices for payment and filing document accordingly.
- Assist in preparation of request of quotation forms.
- Opening and evaluation of tenders.
- Liaising and negotiating with suppliers to agree on prices.
- Follow up with suppliers for delivery of goods and services.
- Posting of tenders in SAP system.
- Receiving and issuing of materials.
- Inspection of delivered materials and raising Goods Received Note (GRN) and invoice posting.
- Inventory management and stock control.
- Preparation of papers to relevant procurement committees.
- Liase with supplier to expedite supply of goods or services as per the LPO.