Huseina Ebrahim

A detail-oriented and optimistic engineering professional with a strong foundation in technical troubleshooting, system optimization, and process improvement. Skilled in identifying and resolving complex technical issues, maintaining system uptime, and implementing solutions that enhance operational efficiency. Committed to continuous learning and contributing to innovative, high-impact engineering projects.

Field Service Engineer - KOKO Networks Limited - Mombasa, Kenya

(2022-01 - 2024-12)

• Inspecting, modifying and approving agent site for ethanol fuel dispensing machinery KOKO Point (KP) and Refill Box (RF) installation.
• Deploying and installation of KPs and mounting RFs at agents site complementing with electrical works supporting the KPs and RFs.
• Conducting thorough hardware quality checks, calibrating the KP fuel dispense accurately and commissioning the KPs to the agents.
• Performing regular spot checks and following up with annual Weights and Measures exercise verify calibration accuracy on KOKO Points (KP), Smart Tanker Systems (STS) and Smart Depot Systems (SDS).
• Resolving machinery errors, updating network systems, conducting proactive and reactive maintenance, planning and executing retrofits, and wellness checks on KP, SDS and STS maintaining network uptime.
• Carrying out quality checks on decommissioned KPs and RFs, cleaning and rebooting the system preparing for its next deployment.
• Resolving agent and customer concerns with clear, effective communication and timely followup.
• Documenting and presenting real-time reports detailing diagnosed error and resolving technique with pictures as per the Standard Operating Procedures.
• Documenting and updating job safety analysis sheet, work permits, spare parts, defective parts and fuel return on daily basis.
• Adhering to Health, Safety, and Environmental (HSE) policies while executing field and workshop tasks.

External Industrial Attachment - Department of Transport, Infrastructure and Public Works - County Government of Mombasa - Mombasa, Kenya

• Assisted in civil engineering and architectural tasks including drafting, site inspections, and infrastructure planning.
• Participated in on-site supervision and observed road construction and maintenance operations.

External Industrial Attachment - Ministry of Petroleum and Mining - Kenya

• Engaged in ore testing and analysis, learning key mineral assessment techniques.
• Supported project planning and site management activities including safety protocols and use of explosives in mining operations.
• Observed project lifecycle stages from planning to execution within a government technical framework.

Internal Industrial Training - Various Departments

Completed rotational training across foundry, electrical engineering, automotive repair, carpentry, plumbing, and machine operation. Gained hands-on experience in basic mechanical and electrical systems, fabrication, and technical workshop practices.

Bachelor of Science - Mining and Mineral Processing Engineering - Taita Taveta University