Isaac Muema

Results-driven Finance and Operations professional with experience in financial reporting, budgeting, inventory management, cost control, and team leadership. Demonstrated ability to improve operational efficiency, analyze business performance, and support strategic decision-making in fast-paced environments. Adept at managing financial controls, optimizing workflows, and leading teams to achieve operational and commercial objectives.

Store Manager at Chicken Cottage (2024-03 – Present)

• Lead day-to-day restaurant operations, ensuring efficient service delivery and customer satisfaction.
• Supervise staff, manage scheduling, and oversee team performance.
• Manage inventory controls, stock reconciliation, and procurement processes.
• Prepare operational and financial reports to support business decisions.
• Implement sales and performance initiatives that increased weekly sales by up to 10%.
• Monitor budgets, control costs, and maintain profitability targets.

Freelance Finance & Business Writer (2018 – Present)

• Produce financial analyses, business reports, academic research papers, and market studies for international clients.
• Conduct financial modeling, business valuation, and industry research.
• Deliver high-quality written content while meeting strict deadlines.

Technical Sales Representative at M-Gas Kenya (2023-11 – 2024-03)

• Acquired and onboarded new customers within assigned territories.
• Supported customer retention initiatives and service delivery processes.
• Educated customers on product usage and benefits.
• Contributed to sales growth through relationship management and market outreach.

Cashier & Finance Support at Aruba Lounge (2021 – 2023)

• Managed cash transactions and daily reconciliations.
• Supported financial reporting and inventory control processes.
• Assisted in implementing POS systems that improved transaction accuracy.
• Maintained accurate records and supported internal control procedures.

Sales Assistant at Sonica Fashions (2017-03 – 2018-07)

• Assisted customers with product selection and sales inquiries.
• Supported merchandising and promotional activities.
• Contributed to revenue growth through excellent customer service.
• Maintained inventory records and stock organization.

Bachelor of Commerce in Finance – Machakos University

Kenya Certificate of Secondary Education – Katelembo Centre of Excellence Boys High School

Driving Certification – Budget Driving School