Isabel Nduku

A motivated and adaptable Bachelor of Public Administration and Leadership graduate with practical experience in public-sector administration, community service, teaching, customer service and creative skills development. I gained hands-on administrative experience during my attachment at the Office of the Deputy County Commissioner, Starehe Sub-County, where I assisted members of the public with identification document applications, verified documents, supported administrative activities and gained exposure to government operations. I also have experience working with children through volunteer teaching and community-based skills training, where I taught beadwork and creative arts.

In addition, I have developed practical experience in beadwork and ornament making, strengthening my creativity, attention to detail, customer interaction and entrepreneurial skills. I am a good communicator, organized, responsible and willing to learn. I am seeking opportunities in public administration, office administration, NGOs, community development, customer service, human resources, project support and graduate trainee programmes.

Administrative Attachment at Office of the Deputy County Commissioner – Starehe Sub-County (2026-07 – 2026-08)

• Assisted members of the public with applications for national identification documents
• Guided first-time applicants through the identification application process
• Assisted individuals who had lost their identification documents with the replacement process
• Verified applicants' documents and information before processing
• Responded to routine inquiries and directed members of the public to the appropriate services
• Provided general administrative support to office staff
• Assisted with the handling and organization of official documents and records
• Assisted in the release and coordination of Climate Works workers
• Assisted in receiving KNEC examination materials
• Interacted with members of the public in a professional and respectful manner
• Supported the smooth delivery of services within the office
• Gained practical knowledge of government office procedures and public service delivery
• Participated in a learning visit to the office of the AP Commander, Nairobi North Sub-Region, and gained exposure to police administration
• Developed practical skills in communication, teamwork, document handling, organization and public service

Volunteer Teacher – Grade 8 at Mukuru Primary School (2022-01 – 2022-08)

Subjects: Kiswahili, English and Christian Religious Education (CRE)

• Assisted in teaching Kiswahili, English and CRE to Grade 8 pupils
• Supported pupils in understanding lessons and completing learning activities
• Assisted pupils who required additional academic support
• Helped prepare and organize classroom learning activities
• Communicated instructions and lesson content clearly to pupils
• Worked alongside teachers to maintain an organized and positive learning environment
• Encouraged pupils to participate actively in classroom activities
• Assisted with classroom supervision and general pupil support
• Developed strong communication, patience, leadership and teamwork skills
• Gained practical experience in responsibility, planning and working with children

Community Volunteer – Beadwork & Creative Skills Training at Mukuru Rescue Center (2023-01 – 2025-12)

• Taught children basic beadwork and ornament-making techniques
• Demonstrated creative techniques and guided children through practical activities
• Introduced children to creative and practical skills that encouraged self-expression
• Provided individual guidance to children who needed additional assistance
• Encouraged teamwork, creativity, patience and confidence among participants
• Helped create a supportive and inclusive learning environment
• Developed mentoring, communication, facilitation and community-engagement skills
• Used practical demonstrations to make learning easier and more engaging for children

Beadwork & Ornament Making at Self-employed (2022-01 – 2026-12)

• Designed and created handmade beadwork and decorative ornaments
• Developed different designs using creative beadwork techniques
• Planned and organized materials required for creating ornaments
• Paid close attention to detail during the production process
• Interacted with customers and considered their preferences when creating products
• Developed creativity, patience and problem-solving skills through practical work
• Gained experience in managing creative projects from idea development to completion
• Developed basic entrepreneurial, customer-service and product-presentation skills

Bachelor of Public Administration and Leadership in Public Administration and Leadership – Jomo Kenyatta University of Agriculture and Technology (JKUAT) (2022-01 – 2026-12)

Kenya Certificate of Secondary Education (KCSE) in General Education – Statehouse Girls High School (2018-01 – 2021-12)

Kenya Certificate of Primary Education (KCPE) in General Education – Mukuru Primary School (2013-01 – 2017-12)